27 days old

Director of Retail

George Washington's Mount Vernon
Mt Vernon, VA 22121
Director of Retail 

This is an exciting opportunity to lead the retail operations for George Washingtons Mount Vernon (Mount Vernon).   The Director of Retail is a key leader within the organization and is responsible for directing all functions of the $9 million per year retail operation including purchasing, merchandising, sales, logistics and staffing functions.  The position is open for the first time in 33 years. The new Director will join an experienced sales and management team.


Located 15 miles from D. C., Mount Vernon is the most visited historic home in the country with average visitation of one million per year.  The retail Shops include four on-site locations and a robust online store (https://shops.mountvernon.org/). Mount Vernons award winning gift shops are not only a premier venue in the museum store industry, but also serve as important gift shops in the local VA communities.  


Mount Vernon has been privately owned and operated by The Mount Vernon Ladies Association (MVLA) since 1858. (https://www.mountvernon.org/about/).  The MVLAs mission is to preserve, restore and manage the estate of George Washington to the highest standards and to educate the world about the life and legacies of George Washington.  The MVLA is the first national historic preservation organization in the country.  Its pioneering efforts in the field of preservation, educational outreach and womens leadership is world-renowned and serves as a model for preserving Americas treasures.


Mount Vernons retail operations provide significant revenues and profits for institutional preservation and education programs and activities.  The director position represents a unique and stable opportunity within the retail industry and provides for challenging and innovative leadership growth.  The ideal candidate will have a love for history and appreciate the important role they play in furthering Mount Vernons mission.


Essential Duties:

  • Designs, identifies, procures and displays a wide range of retail products that create a positive experience for Mount Vernons visitors and the local community;

  • Oversees recruitment, training, monitoring and evaluation of retail staff at all levels;

  • Implements proper retail inventory procedures and accurate record-keeping;

  • Coordinates marketing and promotion efforts to improve sales and increase public awareness of Mount Vernon;

  • Maintains all Mount Vernon licensing relationships; Negotiates licensing agreements with current and prospective licensees;

  • Develops new product offerings and coordinates with Mount Vernon preservation, collections, library and education staff  as well as the Board, during development phase;

  • Works with staff to identify and present an online shopping experience consistent with Mount Vernons image and current style guidelines;

  • Collaborates with Mount Vernon Events staff to support public and private events held on the Estate with an entertaining shopping experience;

  • Fosters within the Shops the longstanding MVLA culture of civility, graciousness and respect.


  • Minimum experience of 8 years in traditional retail management;

  • Experience directing a retail operation with over $5 million in annual sales;

  • Experience managing a complex supply chain;

  • Product development experience required;

  • Experience setting retail prices;

  • Internet sales experience a plus;

  • Museum store experience a plus;

  • Experience with a modern POS system;

  • Demonstrated ability to build effective teams and motivate employees;

  • College degree.


Mount Vernon is dedicated to creating an inclusive environment for all employeesAs an Equal Opportunity Employer, we are committed to building and retaining a team that represents a variety of skills, experiences and perspectives.  All employment decisions are based on business needs, job requirements, performance, and qualifications without regard to race, religion or belief, national or ethnic origin, gender/sex (including pregnancy), age, physical, mental or sensory disability, sexual orientation, gender identity and/or expression, marital or domestic partnership status, veteran and military status, family or parental status, or any other status protected under federal, state, or local law. Mount Vernon will not tolerate discrimination or harassment based on any of these characteristics.



Posted: 2020-12-19 Expires: 2021-01-18

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Director of Retail

George Washington's Mount Vernon
Mt Vernon, VA 22121

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