9 hours


Harborview Medical Center
Seattle, WA
  • Job Code
UW Human Resources
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Req #: 172909
Job Location: Downtown Seattle,  Harborview Medical Center
Posting Date: 11/05/2019 
Closing Info: Open Until Filled 
Salary: Salary commensurate with education and experience 
Shift: First Shift 
Notes: This position provides opportunities to work in a fast-paced, challenging, diverse and rewarding environment.  As an employee you will enjoy generous benefits and work/life programs.  For detailed information on Benefits for this position,  

As the region's only Level I Trauma center, Harborview Medical Center (HMC) is well known for innovations and excellence in trauma care and its centers of emphasis:  Trauma, Burn, Neurosciences, AIDS/STD, Center for Advanced Reconstruction and Rehabilitation (CARER), and mentally-and medically- vulnerable populations. In addition to the centers of emphasis, HMC serves a mission population for King County. Harborview employees are committed to the vital role the institution plays in the immediate community, as well as the entire Northwest region. HMC is owned by King County and managed by the University of Washington (UW) and serves as a training site for UW’s School of Medicine. The UW is proud to be one of the nation’s premier educational and research institutions. Our people are the most important asset in our pursuit of achieving excellence in education, research, and community service. Our staff not only enjoys outstanding benefits and professional growth opportunities, but also an environment noted for diversity, community involvement, intellectual excitement, artistic pursuits, and natural beauty.

Harborview Medical Center has an outstanding opportunity for a DIRECTOR OF ENVIRONMENTAL SERVICES AND PARKING SERVICES.

The Director of Environmental Services and Parking Services is responsible for the overall leadership of housekeeping, linen, waste processing and removal, and parking services for the Harborview Medical Center campus. This position is responsible for planning and directing all activities of the department, including policy and procedure development, strategic planning, budget planning, customer service excellence, and staff training and development. This individual will serve a key role in patient and staff safety.

Environmental Services and Parking Services department employs over 200 FTEs, 7 of which directly report to the Director.  The Director will also establish standards, lead, plan, and direct the activities of services that exceed an annual $14M dollars budget.


  • Manage and administer all operational aspects to provide quality environmental care and parking services
  • Develops and maintains policies and procedures for the departments, and as appropriate, for the hospital-wide administrative policy manual
  • Develops an effective quality assurance program for both core operations and the patient care centers utilizing
  • Delegates assignments to appropriate individuals to ensure quantitative goals are met or exceeded
  • Works to promote Patients are First and positive guest relations
  • Ensures safety and sanitation in facilities; ensures Linen Services support high quality patient outcomes

  • Performs critical thinking affecting the department’s and medical center’s business mission, key success factors, and strategic direction
  • Considers the department’s operating environment, strengths, weaknesses, opportunities and threats to identify strategic imperatives and suggest ways to improve alignment
  • Works proactively to identify potential areas of concern and takes corrective action to prevent harm or injury

  • Develops strategies, metrics, and controls to optimize use of labor and other resources

  • Manage recruitment and selection of qualified applicants, which includes screening and interviewing
  • Hire, orient, complete performance evaluations, and other personnel actions
  • Performs and submits reports for annual performance reviews and recommendations for merit increases
  • Maintains knowledge of union contracts
  • Promotes and supports a high functioning environment that fosters continual learning and professional development

  • Manages infection control program in tandem with the Infection Control Manager
  • Provides input into medical center programs that address safety and health, and directs operations to meet standards
  • Maintains effective response protocols for emergencies

  • Monitors and maintains department activities within regulatory requirements
  • Works collaboratively with other departments and hospital staff to anticipate needs, correct issues, and communicate important information
  • Participates as a team player and considers the facilitate wide needs, as well as specific departmental needs

  • Bachelor’s degree in Business, Healthcare Administration or equivalent
  • 5 years of experience with progressive responsibility including position as director at a medical center with over 300 beds
  • Demonstrated leadership and program management skills related to the defined tasks
    Competitive candidates will have experience with:
  • Management of highly unionized positions
  • Change management
  • Infection control programs
  • Federal, state, and local codes and regulations of hospital waste streams

  • Master’s degree in Business, Healthcare Administration or equivalent
  • Advanced training or experience with best practices and technical information related to cleaning, monitoring tools, metrics, and productivity
  • CQI principles for quality improvement and quality assurance development
  • Committed to attracting and retaining a diverse staff, the University of Washington will honor your experiences, perspectives and unique identity. Together, our community strives to create and maintain working and learning environments that are inclusive, equitable and welcoming.

    The University of Washington is a leader in , and committed to becoming climate neutral.

    To request disability accommodation in the application process, contact the Disability Services Office at 206-543-6450 / 206-543-6452 (tty) or .


    Posted: 2019-11-14 Expires: 2019-12-14

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    Harborview Medical Center
    Seattle, WA

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