14 days old

Digital Leadership Program - Digital Analytics Consultant

CVS Caremark
Boston, MA 02133
**Job Description**

CVS Health is embarking on a bold digital agenda to transform health care and empower millions of customers on their path to better health. We are creating innovative digital solutions that will make health care more accessible, more integrated and more reliable for more people, online and in our stores. The Digital Leadership Program offers a two year training opportunity for passionate, driven people who want to join a high energy and growing team to make a difference in customers' lives and who want to be on the ground floor of digital innovation that aims to reinvent what a pharmacy and health care company can be.

Responsibilities Can Include:

-Conduct qualitative and quantitative analysis and research to support: New product development, Digital Product Adoption and Engagement, Business Case development for new initiatives, Ongoing digital operations analytics

-Support the digital product lifecycle and contribute to documentation (e.g., requirements / user stories, project plans), user acceptance testing, release management, KPI tracking and evaluation

-Create summaries for leadership and cross-functional stakeholders

- identify and define customer value success metrics and measurement

- define key metric plans to help define the measurement strategy

- Works with UX, Voice of Customer, Customer Experience Management, etc. as a combined shared services team.

- Creates and maintains dashboards and reporting to measure metrics and KPIs for Digital products in market

- Work with the appropriate team (optimization team, IT, vendors, etc.) to establish A/B testing approach and strategies as appropriate. Establish out the necessary measurement reporting.

- Perform ad hoc analysis to assist the ART in trouble shooting issues or concerns with the customer experience

- Coordinate with analytics and IT partners outside of Digital including Enterprise Analytics, Marketing, EITS, etc. to facilitate analyses needed by the ART

**Required Qualifications**

-Minimum cumulative 3.0/4.0 GPA or equivalent

-Experience in quantitative and qualitative analysis and research

-Ability to begin program in July 2020 (or sooner) and commitment to 2-year program

-Passion for Digital

**Preferred Qualifications**

-Prior intern, co-op, or project experience in relevant areas (retail, healthcare, IT, digital, software)

-Strong analytical and technical skills

-Excellent written and verbal communication skills

-Well organized, entrepreneurial, and able to prioritize among multiple projects with limited supervision

-Outstanding interpersonal skills and ability to develop relationships across diverse teams

-Demonstrated leadership experience

-Adaptability and flexibility for a dynamic work environment

-Proficiency in Microsoft Excel and PowerPoint

-Technology savvy with an eye for continually improving customer experience

-Strengths in structured and logical thinking, problem solving, issue resolution, and attention to detail


-Bachelor's Degree (Expected June 2020)

**Business Overview**

**Its a new day in health care.**

Combining CVS Health and Aetna was a transformative moment for our company and our industry, establishing CVS Health as the nations premier health innovation company. Through our health services, insurance plans and community pharmacists, were pioneering a bold new approach to total health. As a CVS Health colleague, youll be at the center of it all.

We offer a diverse work experience that empowers colleagues for career success. In addition to skill and experience, we also seek to attract and retain colleagues whose beliefs and behaviors are in alignment with our core values of collaboration, innovation, caring, integrity and accountability.

CVS Health is an equal opportunity/affirmative action employer. Gender/Ethnicity/Disability/Protected Veteran we highly value and are committed to all forms of diversity in the workplace. We proudly support and encourage people with military experience (active, veterans, reservists and National Guard) as well as military spouses to apply for CVS Health job opportunities. We comply with the laws and regulations set forth in the following EEO is the Law Poster: EEO IS THE LAW at https://www.dol.gov/ofccp/regs/compliance/posters/pdf/eeopost.pdf and EEO IS THE LAW SUPPLEMENT at https://www.dol.gov/ofccp/regs/compliance/posters/ofccpost.htm . We provide reasonable accommodations to qualified individuals with disabilities. If you require assistance to apply for this job, please contact our Advice and Counsel Reasonable Accommodations team at mailto:AdviceCounsel@cvshealth.com . Please note that we only accept applications for employment via this site.

If technical issues are preventing you from applying to a position, contact Kenexa Helpdesk at 1-855-338-5609 or cvshealthsupport@us.ibm.com . For technical issues with the Virtual Job Tryout assessment, contact the Shaker Help Desk at 1-877-987-5352.
Posted: 2019-10-31 Expires: 2019-11-30

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Digital Leadership Program - Digital Analytics Consultant

CVS Caremark
Boston, MA 02133

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