23 days old

Digital Launch Readiness Project Manager Omnichannel - Minneapolis, MN

U.S. Bank
Minneapolis, MN 55405
Omnichannel brings U.S. Bank to our customers by creating solutions that empowers customers to achieve their financial dreams no matter how they choose to bank with us. The Digital Launch Readiness Project Manager will help ensure that our customers and colleagues are prepared as we launch new digital enhancements. In a digital-first world, we want to ensure that all customers and colleagues are aware, understand and adopt our constantly changing digital features and options. This manager will partner across Omnichannel, Marketing, and support team for branch and call centers. The candidate will ensure that readiness strategies are planned and executed effectively, and in a manner to drive adoption with our consumer, small business and wealth customers. This role will work as part of an overall Digital Enablement Experience that leverages Agile methodology and co-located work environment. This is no business as usual role. In order to succeed, we need someone who is a high energy business transformer that understands how digital experiences benefit our customers and employees, and can drive delivery of effective communication, training and engagement efforts. This is a great opportunity to bring brilliant digital experiences to our customers and helping ensure U.S. Bank is central to our customers wherever they go. **Your Career is Here.** **Qualifications:** Basic Qualifications - Master's degree, or equivalent work experience - 10 or more years of experience in project management activities Preferred Skills/Experience - Business transformer with strong interpersonal skills to work effectively across teams and influence decision makers - Experience leading change in an Agile environment preferred - Significant project management experience - Considerable understanding of front-line bank process, structure and support resources with proven ability to drive execution and change into channels, especially branch - Strong understanding of digital capabilities (specifically mobile) and how they benefit customers - Excellent track record of tactical planning, piloting and implementation, forecasting and analytical skills, with a demonstrated understanding of how digital activity flows through to key business performance indicators - Strong ability to analyze frontline and customer behavior - Demonstrated ability to identify opportunities and build case for taking action - Excellent verbal, written and presentation skills Excel and PowerPoint skills required - Understanding of banking risk in a digital environment **Job:** Project Management / Analysis **Primary Location:** Minnesota-MN-Minneapolis **Shift:** 1st - Daytime **Average Hours Per Week:** 40 **Requisition ID:** 190038118 **Other Locations:** United States U.S. Bank is an Equal Opportunity Employer committed to creating a diverse workforce. U.S. Bank is an equal opportunity employer committed to creating a diverse workforce. We consider all qualified applicants without regard to race, religion, color, sex, national origin, age, sexual orientation, gender identity, disability or veteran status, among other factors.

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Posted: 2019-11-19 Expires: 2020-01-09

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Digital Launch Readiness Project Manager Omnichannel - Minneapolis, MN

U.S. Bank
Minneapolis, MN 55405

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