8 days old

Digital Audits – Virtual Event Specialist, Security Assurance

Amazon.com
Arlington, VA 22201

DESCRIPTION

Job summary
We are looking for a highly motivated Virtual Events Specialist to join AWS Security Assurance as we build the digital audit platform of the future. As part of the Digital Audits team, you will work with AWS customers to help accelerate the adoption of Digital Audit technology. The ideal candidate will have a customer-oriented mindset and must have a strong track record of managing digital content and delivering compelling virtual experiences. This role will help drive and scale the adoption of digital audits through innovative process changes and automation across multiple geographies, organizations and teams.

Key job responsibilities
This position will be responsible for:
€¢ Managing a virtual audit event space to include customer preparation, content management, event facilitation, customer support and feedback
€¢ Administration of the virtual event platform including customer registration and access management
€¢ Own and drive relationships with AWS stakeholders to drive creation of live, recorded, and on-demand audit event content
€¢ Drive event testing and quality control procedures before and during the events
€¢ Build processes for repeatability and scalability of virtual audit activities
€¢ Think big to deliver new ideas and creative approaches to constantly improve the customer experience
€¢ Deliver post event reports with data-driven analysis including attendee feedback and recommendations for future event improvements
€¢ Influence and align with key stakeholders across AWS on virtual event strategies and best practices
€¢ Coordinate and drive program enhancements including mechanisms to improve efficiency and scalability, and actively monitor metrics to advance program effectiveness.
€¢ Share program/project process frameworks, tools, and best practices that can be adopted throughout the organization

A day in the life
Inclusive Team Culture
Here at AWS, we embrace our differences. We are committed to furthering our culture of inclusion. We have ten employee-led affinity groups, reaching 40,000 employees in over 190 chapters globally. We have innovative benefit offerings, and we host annual and ongoing learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences. Amazon€™s culture of inclusion is reinforced within our 16 Leadership Principles, which remind team members to seek diverse perspectives, learn and be curious, and earn trust.
 
 
Mentorship & Career Growth
Our team is dedicated to supporting new members. We have a broad mix of experience levels and tenures, and we€™re building an environment that celebrates knowledge sharing and mentorship. Our senior members enjoy one-on-one mentoring. We care about your career growth as a passionate learner that is motivated to take on challenges.
 
 
Work/Life Balance
Our team also puts a high value on work-life balance. Striking a healthy balance between your personal and professional life is crucial to your happiness and success here, which is why we aren€™t focused on how many hours you spend at work or online. Instead, we€™re happy to offer a flexible schedule so you can have a more productive and well balanced life€”both in and outside of work.

BASIC QUALIFICATIONS

€¢ Bachelor's Degree in Communications, Marketing, Information Technology , or other related fields
€¢ 5+ years of experience creating and managing large scale customer/training event programs across time zones and geographies
€¢ 5+ years of experience managing customer relationships and driving improvements in customer experience
€¢ 5+ years of experience designing and tracking metrics to measure process effectiveness and customer satisfaction

PREFERRED QUALIFICATIONS

€¢ Digital marketing and/or Content Management experience
€¢ Experience working in a technical environment and/or supporting IT security or audit-related initiatives
€¢ Additional training or advanced degrees in communications, graphic design, or project management
€¢ Working knowledge of cloud computing services
€¢ Experience working with a global, cross-cultural team
€¢ Strong team player, motivated to work collaboratively across a variety of stakeholders
€¢ Hands-on experience working successfully in a fast-paced, results-oriented environment
€¢ Meets/exceeds Amazon€™s leadership principles requirements for this role
€¢ Meets/exceeds Amazon€™s functional/technical depth and complexity for this role


Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation, please visit https://www.amazon.jobs/en/disability/us.

Categories

Posted: 2022-05-13 Expires: 2022-06-12

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Digital Audits – Virtual Event Specialist, Security Assurance

Amazon.com
Arlington, VA 22201

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