18 days old

Delivery Engagement Engineer

Heredia, Heredia 40101
  • Job Code
    262774BR-ES
Introduction
To drive innovation, protect the world, and make people happy. Does it sound corny, yes, but it's why I do this everyday and I hope my team feels the same way. If you are looking to do the same in a challenging environment that's always changing, let's talk. The demands of our business unit and Managed Security Services continue to evolve and in order to succeed, we need someone who is eager to take on these challenges and champion them moving forward. Utilizing Agile and Design Thinking, our group will be transforming processes and procedures that will carry and enable IBM Security into future. IBM Security is dynamic environment, where teamwork is essential to succeed. Therefore we need someone who is most concerned about the accomplishments of the team and to help drive our transformation mission forward.
The Delivery Enablement Engineer is an individual contributor responsible for the installation, testing, and design of new services, platforms, and transformation projects supported by the IBM Managed Security Services organization. As a member of a team or working independently, assesses and completes technical tasks necessary to develop, implement, integrate, and deliver new services. Delivery Enablement Engineers perform multiple assigned tasks and will be expected to manage several projects at once. This position requires a fundamental level of understanding of network security solutions such as IDS, firewalls, cloud security, malware detection, cloud, and VPNs. Excellent oral and written skills are necessary to communicate with project stakeholders, create process documentation, and write knowledge base articles.

Your Role and Responsibilities
  • Identifying how to perform health monitoring, event analysis, and troubleshooting
  • Install, configure, and test devices in a lab environment
  • Develop and write processes for supporting new services and platforms
  • Engage developers on how to implement solutions necessary to support new services and platforms
  • Provide stakeholders with support and management recommendations and assist with the planning and implementation of delivery enablement projects
  • Independently utilize resources such as vendors, subject matter experts, and documentation, to understand how security solutions function
  • Understand how IBM tools such as Remedy, VSOC Portal, and XPS function and their role in supporting new services and platforms.


Required Professional and Technical Expertise
  • High School Diploma/GED
  • 3 years experience in implementing network security solutions
  • 3 years experience in applying network troubleshooting techniques
  • 2 years experience with one or more of the preferred security device platforms (Cisco, Checkpoint, Juniper, or Palo Alto Networks)
  • Experience in network engineering, network administration, system programming, system design, or related technical specialties
  • Experience in Linux, TCP/IP, and routing
  • Excellent written and oral skills
  • Fluent in English.


Preferred Professional and Technical Expertise
N/A

About Business Unit
IBM es un proveedor lder de soluciones de seguridad empresarial. Nombrado por los analistas de la industria como lder en 12 categoras de segmentos de mercado de seguridad, IBM Security es un negocio de miles de millones de dlares que est creciendo rpidamente. En una industria centrada en la construccin de muros, IBM Security se centra en crear un ecosistema de seguridad abierto y conectado que aproveche la inteligencia artificial y la nube para ayudar a los clientes a mejorar la conformidad, detener amenazas y hacer crecer su negocio de forma segura.

Your Life @ IBM
Qu es lo que le importa cuando est buscando su prximo reto profesional? Tal vez quiera involucrarse en un trabajo que realmente cambie el mundo. Qu tal un lugar con oportunidades de desarrollo y carrera increbles y diversas? Donde realmente pueda descubrir su pasin. Est buscando una cultura de apertura, colaboracin y confianza, donde todos tengan voz? Y qu le parece todo ello a la vez? Si es as, entonces IBM podra ser su prximo reto profesional. nase a nosotros, no para hacer algo mejor, sino para intentar cosas que nunca crey posibles. Impacto. Inclusin. Experiencias Infinitas. Haga el mejor trabajo de su vida.

About IBM
IBM es una empresa lder en plataformas de nube y soluciones cognitivas. Reinventndonos sin descanso desde 1911, somos el empleador de consultora y tecnologa ms grande del mundo, con ms de 380.000 empleados que atienden a clientes en 170 pases. Con Watson, la plataforma basada en datos de IA para la empresa, estamos construyendo soluciones basadas en la industria para solucionar problemas del mundo real.

Location Statement
Para obtener ms informacin acerca de los requisitos de ubicacin, hable con el reclutador despus de que enve su solicitud.

Being You @ IBM
IBM se esfuerza en crear un entorno diverso y se enorgullece de ser una empresa donde rige la igualdad de oportunidades. Se tendrn en cuenta para el empleo todos los solicitantes calificados, independientemente de la raza, color, religin, sexo, expresin o identidad sexual, orientacin sexual, pas de origen, gentica, discapacidad, edad o estado de veterano de guerra. IBM tambin se compromete a cumplir todas las prcticas de empleo justo en relacin a la condicin de ciudadana e inmigracin.

Categories

Industry

  • Computers Software and Hardware
Posted: 2019-09-04 Expires: 2019-10-04

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Delivery Engagement Engineer

IBM
Heredia, Heredia 40101

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