21 days old

Data Analyst / Sr. Systems Engineer (Government)

AT&T
Columbia, MD 21044
  • Jobs Rated
    8th

AT&T Global Public Sector is a trusted provider of secure, IP enabled, cloud-based, network solutions and professional services to the Intelligence Community. We are dedicated to recruiting, developing and empowering a diverse, high-performing workforce that is passionate about what they do, committed to our shared values and dedicated to our customers mission.

Our AT&T Public Sector / National Security teams design, manage and operate Enterprise Information Technology (EIT) for our Intelligence Community (IC) clients and provide solutions that support the ICs mission. We build secure, reliable, scalable solutions that are adaptable to change and incorporate innovation. 

AT&T has a multidiscipline Data Analyst / Systems Engineer opening - To configure and apply tools that measure and generate IT performance data, and to capture, process and organize that data to uncover actionable insights. The selected candidate uses skills that incorporate computer science, statistics and data analytics to recommend ways to continually improve IT service delivery.

Description of Job Duties/Responsibilities:

  • Integrate, configure, apply and troubleshoot methods and software that mine and analyze data
  • Configure and use data analytic methods, software and tools such as Splunk, ServiceNow, Solarwinds to capture, process, organize and analyze data
  • Organize data into views, visualizations and formats consumed by Service Operations and/or Service Engineering teams to understand health and status of IT services and to develop ideas on how to improve services
  • Perform root cause analysis and performance trending to develop process changes and to assess the effectiveness of current IT service delivery processes
  • Offer recommendations based on data analytics to improve efficiency, reduce costs, increase customer satisfaction, and to get Services to meet or exceed SLAs
  • Prepare communications, study results, briefings to peer Service Delivery teams on data analysis results and recommendations
  • Work with vendors to understand functional and security capabilities of vendor products and solutions intended to collect or analyze data
  • Evaluate vendor products and solutions for use by the Continual Services Improvement (CSI) team, and make recommendations based on that evaluation

Required Clearance: TSSCI with full scope polygraph or a commitment and ability to get and maintain a TS SCI with full scope polygraph. (#polygraph )


Required Qualifications: BS and MS in an engineering discipline (Computer Science, Electrical Engineering, or similar); 14+ years experience in a technical or engineering role that includes designing, implementing, working on IT solutions; familiarity with information systems security principles and practice; hands-on experience with Quality Assurance and service delivery tools and platforms such as Splunk or ServiceNow; Good working knowledge of network architecture and operational support systems.

Desired Qualifications: Demonstrated experience and participation in software development activities to include requirements analysis, software development, integration testing, evaluation of alternatives.

AT&T will consider for employment qualified applicants in a manner consistent with the requirements of federal, state and local laws.

AT&T is an Affirmative Action/Equal Opportunity Employer and we are committed to hiring a diverse and talented workforce. EOE/AA/M/F/D/V



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Jobs Rated Reports for Software Engineer

Posted: 2020-02-07 Expires: 2020-03-29

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Data Analyst / Sr. Systems Engineer (Government)

AT&T
Columbia, MD 21044

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Software Engineer
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