1+ months

Customer Solutions Engineer

Tokyo, SRW
Job ID: JR0146892
Job Category: Engineering
Primary Location: Tokyo, SRW JP
Other Locations:
Job Type: Experienced Hire

Customer Solutions Engineer

Job Description

The Application Engineer is primarily a Software Engineer/Developer. Significant contribution also result when the AE acts as a product evangelist, program/project manager and a marketer. Application Engineers act as consultants and provide support to third party product developers. AEs help developers create or move their products to IA, achieve the best performance of their applications on IA, and prepare collateral material to capture methods and demonstrate their results.

Key Duties and responsibilities:

  • Make sure that software products by leading software vendors run best on Intel's latest and upcoming platforms and technologies.
  • Support and influence SW developers during all phases of SW development cycle incl. feature definition, project setup, project execution,etc
  • Providing technical training, consultation, and handson assistance to SW developers in areas of architecturing, technologies, code development,
  • Provide training, consultation, and handson assistance to SW developers using the Intel SW Tools; evangelise Intel SW Tools and technologies to SW developer community. As SW and Intel technology expert, author technical papers and training courses; provide expertise to customers and peer Intel orgs
  • Contribute to Intel SW and HW product development by providing tech feedback to Intel product teams


Minimum Qualifications
The ideal candidate would have hands-on experience with development and debugging in related areas mentioned below along with responsibilities that required direct interaction with customers.

  • BS with 6+ years of experience or MS with 4+ years of experience (Computer Science, Electrical Engineering or related field)
  • 5+ years of experience to one or more proprietary or open-source NOS.
  • 5+ years of expert level development experience with network device drivers and L2/L3 stack in Ethernet based switch/routers and debugging.
  • 5+ years of expert level development & debugging experience with network device drivers and L2/L3 stack in Ethernet based switch/routers or programmable dataplane
  • 5+ years in diagnosing and triaging functionality and/or performance issues. Identification and isolation of problems related to application, network stack, low level API, or drivers.
  • 3+ experience supporting customers during design-in product life cycle in one or more of following areas: telecom, data center, OEM, Enterprise system designers/developers
  • 5+ years' experience in development, troubleshooting and supporting applications for Cloud, Data Center customers.

Preferred Qualifications

  • 3+ years of experience developing and debugging using C/C++ and Python.
  • 1+ years of experience with CLI, API support, configuration and management of switch data plane
  • 2+ years of experience in P4 programming
  • 1+ years of experience in development of network applications, documentation and steering requirements from customers to internal development projects.
  • 1+ years of experience with lab equipment as TestCenter/IXIA, high speed scope
  • 1+ years experience in Ethernet Switch/Controller board development.
Inside this Business Group

Intel's Sales and Marketing (SMG) organization works with global customers and partners to solve critical business problems with Intel based technology solutions. SMG works across business units to amplify the customers voice and deliver solutions that accelerate their business. Our teams work across the entire sales cycle, pushing ingredient products to our "billings" customers while also pulling end solutions through to "consumption". We work across numerous industries, including retail, enterprise and government, cloud services and healthcare as examples. The operations team focuses on forecasting, driving alignment with factory production and delivering efficiency tools and our marketing capability drives demand and localized marketing in locations around the globe. Our sales force navigates a complex partner and customer ecosystem while shaping product roadmaps, driving value for our customers, and collaborating to harness emerging technology trends to deliver comprehensive solutions.

JPExperienced HireJR0146892Tokyo


Posted: 2020-12-17 Expires: 2021-03-18

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Customer Solutions Engineer

Tokyo, SRW

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