1+ months

Customer Service Representative - Istanbul, Turkey

Tarsus, Mersin 33400
Customer Service Representative - Istanbul, Turkey


Umraniye, Istanbul, Turkey

Requisition #:


Post Date:

Jun 01, 2022

**Customer Service Representative - Istanbul, Turkey**

**Careers that Change Lives**

Bring your talents to an industry leader in medical technology and healthcare solutions we are the market leader and growing every day. This is a great opportunity for an experienced sales professional from the medical device market to gain greater independence in their work and join a truly dedicated global team.

You will be empowered to shape your career. We support your growth with the training, mentorship, and guidance you need to own your future success. Together, we can transform healthcare.

For this role, you will be expected to be located in Istanbul, Turkey.

**A Day in the Life**

Under the leadership of the Customer Service Manager, the Senior Customer Service and Customer Care Representative is the individual contributor who provides organisational-related support or service for other members within the organization. The majority of time is spent in the delivery of support services or activities, typically under supervision. This position concerns the TWAL (Turkey, West Asia, Levant) region, where you will work in close cooperation with local commercial teams (Sales, Marketing, DSM).

Represent the company to external and internal customers, answer product-related questions, trace lost shipments, interpret and clarify customer orders for the shipping department, take orders or registrations

Manage web-based ordering or registrations

Approve the allocation of stock in short supply, special price quotations, bids, pricing allowances, deductions, and adjustments

Manage inventories at customer facilities using electronic data interchange, forecasting, replenishment, and inventory systems while focusing on stock and allocation issues to maximise service levels

**Must Haves**

Bachelors degree from the university

Minimum 2 years of relevant experience

Proficiency in English communication

Practical knowledge of operational systems and proven experience

Excellent interpersonal skills and ability to work in and lead a cross-functional teams

Creative problem-solving ability with customer focus

**Nice to Haves**

Proven experience in SAP

**About Medtronic**

Bold thinking. Bolder actions. We are Medtronic.

We lead global healthcare technology and boldly attack the most challenging health problems facing humanity by searching out and finding solutions. Our Mission to alleviate pain, restore health, and extend life unites a global team of 90,000+ passionate people. Powered by our diverse knowledge, insatiable curiosity, and desire to help all those who need it, we deliver innovative technologies that transform the lives of two people every second, every hour, every day. Expect more from us as we empower insight-driven care, experiences that put people first, and better outcomes for our world.

In everything we do, we are **engineering the extraordinary.**

**Your Answer**

Is this the position you were waiting for? Then please apply directly via the apply button!
It is the policy of Medtronic to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, Medtronic will provide reasonable accommodations for qualified individuals with disabilities.


Posted: 2022-06-03 Expires: 2022-09-10

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Customer Service Representative - Istanbul, Turkey

Tarsus, Mersin 33400

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