25 days old

Customer Service Rep II (fluent English) SSC

Medtronic
Bogota, TN 38007
Customer Service Rep II (fluent English) SSC

Location:

Bogot, Bogota, Colombia

Requisition #:

19000LY2

Post Date:

Nov 12, 2019


**Careers that Change Lives**


**A Day in the Life**


Responsibilities may include the following and other duties may be assigned.


+ Represents company to external and internal customers, answers product-related questions, traces lost shipments, interprets and clarifies customer orders for the shipping department, takes orders or registrations, and when necessary may connect customers to appropriate support or field staff.

+ May manage web-based ordering or registrations, confers with management regarding customer credits, returns goods for credit, identifies quality assurance complaints, and writes price differentials on mail orders.

+ May approve allocation of stock in short supply, special price quotations and bids, pricing allowances, deductions and adjustments.

+ May manage inventories at customer facilities using EDI (electronic data interchange), forecasting, replenishment and inventory systems, focusing on stock and allocation issues to maximize service levels.


**Must Have: Minimum Requirements**


+ Minimum of1 years of relevant experience working in Customer Cares area

+ Previously experience working for a Contact Center

+ High school concluded

+ English fluent


Please send your resume directly to rosana.gonzalez@medtronic.com with your salary expectations


**About Medtronic**


Together, we can change healthcare worldwide. At Medtronic, we push the limits of what technology, therapies and services can do to help alleviate pain, restore health and extend life. We challenge ourselves and each other to make tomorrow better than yesterday. It is what makes this an exciting and rewarding place to be.


We want to accelerate and advance our ability to create meaningful innovations - but we will only succeed with the right people on our team. Lets work together to address universal healthcare needs and improve patients lives. Help us shape the future.


Physical Job Requirements


The physical demands described within the Responsibilities section of this job description are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. For Office Roles: While performing the duties of this job, the employee is regularly required to be independently mobile. The employee is also required to interact with a computer, and communicate with peers and co-workers. Contact your manager or local HR to understand the Work Conditions and Physical requirements that may be specific to each role. (ADA-United States of America)
It is the policy of Medtronic to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, Medtronic will provide reasonable accommodations for qualified individuals with disabilities.

Categories

Posted: 2019-11-14 Expires: 2019-12-29

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Customer Service Rep II (fluent English) SSC

Medtronic
Bogota, TN 38007

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