11 days old

Customer Service Representative I

AT&T
Lafayette, LA 70501

Its an exciting time to be employed by AT&T. Through the hard work and dedication of our amazing Call Center Representatives and leaders, our business is strong, progressing in our media platform with a bright future that includes new ideas and great opportunities. We are building, growing and transforming our business. We are committed to providing our employees a stable work environment with equal opportunity for learning and personal growth. Creativity and innovation are also encouraged for improving the effectiveness of AT&T.

Whats in it for you? Well provide on-the-job paid training and resources in a supportive environment that encourages your professional growth. We also offer a competitive compensation package. Customer Service Representatives start between $14.92 and $16.48 per hour. Plus, additional incentives, unlimited monetary earnings and salary increases every 6 months of active service. Our management team offers up a supportive environment and motivates team members in growing professionally whether as an individual or as a team.



What does it take to deliver best-in-class service and technology? Excellent communication skills, professionalism and a desire to close the deal on sales. Youll handle customer service calls ranging from billing and payments to plan changes and upgrades. While you offer solutions and resolve  issues, youll work to transition each call to a sales opportunity; working to meet daily and monthly sales goals. Your consultative approach to customers needs will deliver personalized recommendations of AT&T products and services


Youll also gain an amazing benefits package with medical/dental coverage, 401(k) plan, tuition reimbursement and paid time off. Rounding out these benefits and perks we also provide 50% employee discount on:
AT&T internet & fiber
AT&T phone (formerly U-verse Voice)
DIRECTV (including Free HBO & NFL Sunday Ticket), DIRECTV NOW or U-verse TV

Career possibilities are limitless with AT&T. Do you have prior customer service/sales experience or a college degree? If so, you may be eligible for higher pay.  If youre 18 years or older, lets talk.


Weve made the hiring process more convenient! Complete your application and join us onsite to meet with a Hiring Manager: Thursday 2/27/20 from 10 am 4 pm at AT&T Building 221 Venture Way; Lafayette, LA 70507




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Posted: 2020-02-07 Expires: 2020-03-18

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Customer Service Representative I

AT&T
Lafayette, LA 70501

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