29 days old

Customer Service Representative

DRC Industries, Inc
Carrollton, KY 41008
Inside Sales & Customer Service

Location:  Carrollton, KY


Level/Salary Range:



Position Type:

Full-time, Salary exempt


Job Description

Under the supervision of the Sales & Planning Manager, this position performs a variety of customer service and inside sales functions for their assigned book of business. These duties include but are not limited to quoting new products, entering orders and invoicing for shipped orders.


Enter, confirm and invoice new purchase orders for designated accounts

Handle customer inquiries regarding product availability, pricing and lead time

Quote new core, cornerboard and sheeting opportunities within existing customer base

Work to ensure sample requests are processed, shipped and received

Follow-up on sample performance to determine success or failure

Review customer sales on a monthly and quarterly basis to determine market trends

Maintain a list of outstanding samples and potential annual revenue to the Company

Perform related duties as required by supervisor

Other duties as assigned

Essential job Requirements

Excellent communication Verbal and Written

Attention to detail

Customer/Client focused

Decision-making skills

Strong computer skills


Ability to multitask

Work in an honest and ethical manner

Experience/educational requirements

2+ years of inside sales and customer service experience

Experience in stainless steel manufacturing environment  a strong plus

College degree preferred, but not required

Experience using Microsoft Office applications and Quickbooks preferred

Job posting will close on Friday, July 8th at 5:00pm


Posted: 2022-07-11 Expires: 2022-08-10

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Customer Service Representative

DRC Industries, Inc
Carrollton, KY 41008

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