1+ months

Customer Service Rep II

Medtronic
Columbia Heights, MN 55421
Customer Service Rep II

Location:

Columbia Heights, Minnesota, United States

Requisition #:

19000O3O

Post Date:

Dec 04, 2019

**Careers that Change Lives**


This is an opportunity to work with hospitals, clinics, patients, and Medtronic sales reps to fulfill orders. You will interact with multiple internal business partners in supply chain, compliance, finance, and others to achieve shared goals. You will manage order-fulfillment by coordinating orders submitted by phone, email, fax, and electronic methods. Your ability to navigate between multiple technology tools, and learn SAP, an Enterprise Resource Planning System used world-wide, will ensure your success. Our customers and sales reps will rely on you to provide solutions to problem situations, ensuring we deliver service designed to meet patients needs.


**A Day in the Life**


+ In-depth professional training is provided - 8am - 5pm for 6 weeks *required attendance

+ Passing open book assessments on SAP software training is required for this role

+ Shift for this role is 11am - 8pm - begins after training and assessments are completed

+ Overtime required (Quarter End weeks and as needed to address workloads)


Passing open book assessments on SAP software training is required for this role


Shift for this role is 11am 8pm - begins after training and assessments are completed


Overtime required (Quarter End weeks and as needed to address workloads)


**Must Have: Minimum Requirements**


+ Minimum of 2 years of relevant experience


**Nice to Have**


**If You Possess these Skills and Experience Apply Today!**


+ Motivated to understand customers' needs and deliver efficient solutions

+ Composed; Ability to work in high pressure situations with a positive and professional demeanor

+ Skilled at computer navigation; enjoy working in multiple applications simultaneously

+ Proficient in Microsoft Office applications (Word, Excel, PowerPoint, Outlook)

+ Strongcommunicator; clear and effective written and verbal

+ Fluent in english; reading writing and speaking


**About Medtronic**


Together, we can change healthcare worldwide. At Medtronic, we push the limits of what technology, therapies and services can do to help alleviate pain, restore health and extend life. We challenge ourselves and each other to make tomorrow better than yesterday. It is what makes this an exciting and rewarding place to be.


We want to accelerate and advance our ability to create meaningful innovations - but we will only succeed with the right people on our team. Lets work together to address universal healthcare needs and improve patients lives. Help us shape the future.


Physical Job Requirements


The physical demands described within the Responsibilities section of this job description are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. For Office Roles: While performing the duties of this job, the employee is regularly required to be independently mobile. The employee is also required to interact with a computer, and communicate with peers and co-workers. Contact your manager or local HR to understand the Work Conditions and Physical requirements that may be specific to each role. (ADA-United States of America)
It is the policy of Medtronic to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, Medtronic will provide reasonable accommodations for qualified individuals with disabilities.

Categories

Posted: 2019-12-06 Expires: 2020-02-13

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Customer Service Rep II

Medtronic
Columbia Heights, MN 55421

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