17 days old

Customer Service-BI-LINGUAL

LabCorp
San Diego, CA 92128
Location San Diego, California Job ID 19-83633
  • Seeking energetic, passionate customer service focused individuals who seek alternative solutions to challenging patient billing issues.
  • Answer 60-80 inbound calls per day from patients, doctor's office, private insurance carriers, etc..
  • Initiate payment plans for patients for outstanding balances.
  • Routinely utilize multiple resources to resolve patient inquires while on the phone and while working correspondence.
  • Telephone statistics and collection goals must be maintained as a part of the job duty.
  • Ability to become proficient with processes after completing a structured training program.
  • Prior experience in medical billing and call center experience is a plus.
  • Routinely process correspondence received from patients who are inquiring or have questions about their laboratory services
  • MUST be Bi-Lingual; fluent in reading, writing and speaking English and Spanish

Requirements

License/Certification/Education: Requires a High School Diploma or equivalent w/1-3 years of applicable experience.
*Must be Bi-Lingual; English and Spanish

Shift

1

Schedule

Monday-Friday; 8:00AM-5:00PM
Posted: 2019-10-02 Expires: 2019-11-17

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Customer Service-BI-LINGUAL

LabCorp
San Diego, CA 92128

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