1+ months
2018-05-232018-08-31

Customer Care Professionals, either German, Swedish, Finnish, Dutch or Norwegian speakers!

American Express
Sussex, WI
American Express is a global service company, providing customers with exceptional access to products and experiences that enrich lives and build business success.


Each day, we make it easier, safer and more rewarding for consumers and businesses to purchase the things they need and for merchants to sell their goods and services, enabling them to do and achieve more.

Were committed to becoming the worlds most respected service brand and daily deliver extraordinary service to our customers, constantly reinventing our ways of working to ensure we offer rich rewards that redefine expectations for our clients and ourselves.

If you are passionate about delivering extraordinary service, results driven and interested in working for a world-class global brand, then the position with American may be an ideal fit for you.

In this role you will ensure extraordinary customer service by swiftly and accurately responding to phone calls from our customers, making it easy to do business with us, while solving customer issues and celebrating their value to us. The role also involves back office tasks such as mail correspondence and cases from our external and internal customers and customer facing service. This role is part of a multilingual team and with an array of varied tasks and responsibilities.

To complete your application please click on the links below. However, if you require any assistance with the completion of this process or need any reasonable adjustments to be made then please contact the Recruitment Team on recruitment.support.uk@aexp.com or 00800 83 000038 (for Russia based candidates 810 800 83 000038).





Do you have what takes to build a career here?



* Customer service experience with exceptional listening and relationship building skills
* Ability to speak either German, Finnish, Dutch, Swedish or Norwegian.
* Strong written and verbal communication in the languages as shown and English
* Willingness to work shifts
* Ability to work in a fast paced metric driven environment
* Proficient at multitasking and navigation in a Windows environment
Our roles are across various departments within our EMEA Headquarters in Central Brighton, these teams include:

Fraud, Merchant Services, Corporate Servicing, Credit, Global New Accounts, Customer Fulfilment Network!



Why American Express?
Talk to our people and youll find out what were really all about. Open, creative, risk-taking, collaborative and innovative are just some of the expressions youll hear. Its our culture that makes American Express an outstanding place to work, and a big part of why we regularly win best workplace awards all over the world. If youre ready to take on a challenge and make an impact, you owe it to yourself to launch or grow your career here.

American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability status, or any other status protected by law.


We place great importance on doing what is right, what is best and what is innovative. And we continue seeking people to champion these values and beliefs as we grow. The worlds a big place, filled with big ideas and amazing people. And we want the best of them here at American Express. Were interested in where you came from, but were even more excited about where you will go with American Express.

To complete your application please click on the links below. However, if you require any assistance with the completion of this process or need any reasonable adjustments to be made then please contact the Recruitment Team on recruitment.support.uk@aexp.com or 00800 83 000038 (for Russia based candidates 810 800 83 000038).



**Job** *Operations*

**Title:** *Customer Care Professionals, either German, Swedish, Finnish, Dutch or Norwegian speakers!*

**Location:** *GBR-East Sussex-Brighton*

**Requisition ID:** *18001658*

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Customer Care Professionals, either German, Swedish, Finnish, Dutch or Norwegian speakers!

American Express
Sussex, WI

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