1+ months

Customer Business Analyst

Swindon, England SN1 1
Job ID: JR0156689
Job Category: Sales
Primary Location: Swindon, UK
Other Locations:
Job Type: College Grad

Customer Business Analyst

Job Description

In this position you will be responsible for building a strong trusting relationship with both internal and customer teams to generate an accurate picture of the customers demand forecast for Intel products for both the short term and medium term horizon. The demand signal is a critical part of the relationship with the customer as ultimately it will be used to drive factory production and physical inventory which is held in our distribution warehouses

We support a range of customers including multinationals MNC distribution channel partners and Original Equipment Manufacturers (OEM's) in new business areas e.g. embedded consumer electronics.

Your responsibilities will include but will not be limited to:

  • Building, managing and maintaining key stakeholder relationships with the Intel Field sales account teams and managers, customer purchasing AMP Marketing teams, product supply teams and internal teams in other departments and countries
  • Driving key collaboration discussions with the customer regarding their demand forecast amp marketing strategies
  • Investigating and understanding key data indicators to be used in conjunction with collaboration discussions in order to generate an accurate demand forecast which will be used by factories and other teams groups across Intel
  • Liaising with multiple groups both internally such as marketing logistics product supply and finance and externally the customer and freight carriers which makes the role very dynamic and interactive
  • Understanding customer sales strategies market conditions and competition trends to help drive accurate demand signal
  • Understanding customer needs and Intel's operations and strategies to influence supply decisions
  • Influencing and adding value by identifying and offering product alternatives when needed
  • Dealing with conflicting information and managing a high pressured environment
  • Managing customer supply line to ensure they get the right products at the right time placing tracking orders amp resolving issues
  • Escalating and crisply communicating customer issues with clear recommendations on actions needed
  • Communicating and representing customer strategies internally to senior managers
  • Using data to drive problem resolution
  • Building trust and respect with co-workers managers and worldwide counterparts buyers peers and direct managers
  • Improving productivity and process by developing using and sharing best known methods to help others complete assignments
  • Presenting ideas and opinions in a direct manner


Ideally you will possess a Bachelor's degree or be about to graduate in a Business related discipline

In addition we are looking for the following skills:

  • Fluent in both verbal and written English
  • Strong customer service focus and good business acumen to drive the business forward
  • Excellent analytical, organizational, problem solving, influencing, networking and communication skills
  • Ability to multitask and work in a dynamic and changing environment either independently or in a team
  • Self-assurance to deal with tough problems situations
  • Strong communication skills with the ability to adapt style and content appropriately for the audience
  • Team work
  • Ability to work well and collaborate with others to achieve high quality results
Inside this Business Group

Intel's Sales and Marketing (SMG) organization works with global customers and partners to solve critical business problems with Intel based technology solutions. SMG works across business units to amplify the customers voice and deliver solutions that accelerate their business. Our teams work across the entire sales cycle, pushing ingredient products to our "billings" customers while also pulling end solutions through to "consumption". We work across numerous industries, including retail, enterprise and government, cloud services and healthcare as examples. The operations team focuses on forecasting, driving alignment with factory production and delivering efficiency tools and our marketing capability drives demand and localized marketing in locations around the globe. Our sales force navigates a complex partner and customer ecosystem while shaping product roadmaps, driving value for our customers, and collaborating to harness emerging technology trends to deliver comprehensive solutions.

UKCollege GradJR0156689Swindon


Posted: 2021-02-15 Expires: 2021-04-16

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Customer Business Analyst

Swindon, England SN1 1

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