10 days old

Culture Change Advisor (Behavioral Change), VP

New York, NY 10176
The objective of the role is to provide culture change expertise, advice, oversight and support for large, global businesses, functions or geographies in line with the global culture transformation. Provide support and expertise to design, deploy and measure culture change actions to address identified requirements. Ensure that culture change efforts are aligned to support the achievement of our culture target state and feed learning from local culture work back into the cultural conditions program.


+ Partner with a Senior Culture Change Advisor, or independently depending on project size, to oversee all phases of a culture change project with a specific business, function or geography

+ Provide a deep level of expertise in behavior change, leading with a scientific approach

+ Build strong relationships with and manage key stakeholders throughout the project

+ Work closely with the Project Manager to build out project plans and parameters and ensure adherence to the set project governance

+ Identify and mitigate risks throughout the project phases

+ Work with communication partners on communication plans including messaging, timing, audience, and channels

+ Managing many, and sometimes conflicting, perspectives and influencing to ensure alignment of goals and approach

+ Partner with Human Resource Advisors and the business to understand and identify the project requirements and outcomes

+ Partner with our Culture Metrics and Insights team to design and deploy data collection plans

+ Design interventions to address root cause behaviors, leveraging existing resources where appropriate

+ Advocate for and reinforce Citis culture target state behaviors in both the approach to the work and through the interventions delivered

+ Oversee the execution of interventions including pre and post measurement

+ Provide regular reporting on milestones, deliverables, results and findings to key stakeholders

+ Active sharing of lessons learned, successful behaviors to scale globally and new external research and trends with the broader team


+ 6-10 years of relevant experience

+ Experience in behavior change science

+ Experience managing large, complex culture change projects

+ Strong consulting and change management skills

+ Ability to communicate efficiently and effectively

+ Ability to analyze and interpret data

+ Ability to manage complexity, ambiguity and senior stakeholders

+ Ability to quickly establish credibility, build trusting relationships and influence senior stakeholders


+ Bachelors degree/University degree or equivalent experience

+ Masters degree preferred

This job description provides a high-level review of the types of work performed. Other job-related duties may be assigned as required.


**Job Family Group:**

Human Resources


**Job Family:**

HR Advisors & Generalist


**Time Type:**

Full time


Citi is an equal opportunity and affirmative action employer.

Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Citigroup Inc. and its subsidiaries ("Citi) invite all qualified interested applicants to apply for career opportunities. If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review **Accessibility at Citi (https://www.citigroup.com/citi/accessibility/application-accessibility.htm)** .

View the "EEO is the Law (https://www.dol.gov/sites/dolgov/files/ofccp/regs/compliance/posters/pdf/eeopost.pdf) " poster. View the EEO is the Law Supplement (https://www.dol.gov/sites/dolgov/files/ofccp/regs/compliance/posters/pdf/OFCCP\_EEO\_Supplement\_Final\_JRF\_QA\_508c.pdf) .

View the EEO Policy Statement (http://citi.com/citi/diversity/assets/pdf/eeo\_aa\_policy.pdf) .

View the Pay Transparency Posting (https://www.dol.gov/sites/dolgov/files/ofccp/pdf/pay-transp\_%20English\_formattedESQA508c.pdf)


Effective November 1, 2021, Citi requires that all successful applicants for positions located in the United States or Puerto Rico be fully vaccinated against COVID-19 as a condition of employment and provide proof of such vaccination prior to commencement of employment.
Citi is an equal opportunity and affirmative action employer.
Minority/Female/Veteran/Individuals with Disabilities/Sexual Orientation/Gender Identity.


Posted: 2022-05-13 Expires: 2022-06-12

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Culture Change Advisor (Behavioral Change), VP

New York, NY 10176

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