14 days old

CTI End User Services Data Domain Owner

Irving, TX 75062
**About Citi:**

Citi, the leading global bank, has approximately 200 million customer accounts and does business in more than 160 countries and jurisdictions. Citi provides consumers, corporations, governments, and institutions with a broad range of financial products and services, including consumer banking and credit, corporate and investment banking, securities brokerage, transaction services, and wealth management.

As a bank with a brain and a soul, Citi creates economic value that is systemically responsible and in our clients best interests. As a financial institution that touches every region of the world and every sector that shapes your daily life, our Enterprise Operations & Technology teams are charged with a mission that rivals any large tech company. Our technology solutions are the foundations of everything we do from keeping the bank safe, managing global resources, and providing the technical tools our workers need to be successful to designing our digital architecture and ensuring our platforms provide a first-class customer experience. We reimagine client and partner experiences to deliver excellence through secure, reliable, and efficient services.

Our commitment to diversity includes a workforce that represents the clients we serve from all walks of life, backgrounds, and origins. We foster an environment where the best people want to work. We value and demand respect for others, promote individuals based on merit, and ensure opportunities for personal development are widely available to all. Ideal candidates are innovators with well-rounded backgrounds who bring their authentic selves to work and complement our culture of delivering results with pride. If you are a problem solver who seeks passion in your work, come join us. Well enable growth and progress together.

**About Our Team:**

Citi Technology Infrastructure (CTI) provides the critical technical foundation for Citis operations and is responsible for delivering reliable IT solutions, scalable infrastructure services, and secure capabilities while creating a trusted customer experience and enabling Citis workforce to be the best for our clients. Making the bank simpler, greener, and better connected while powering it with trusted, well-secured data, and automating policy enforcement through code are all at the heart of our refreshed global strategy. Data Quality, Simplification, Environmental Stability, Automation, and Service Excellence are the key pillars and priorities on our strategic journey.

This position is an integral part of the **Employee Engagement, Product Marketing, and Change Adoption Team** within **CTI Business Operations.**

**CTI Business Operations** enables technology managers across the organization to effectively manage their resources and deliver their commitments in support of CTI's strategy, goals, and performance metrics. This is achieved through the provision of commercial aspects of CTI, analytics and reporting (including expense and productivity), workforce, real estate, supplier management, leadership and talent development, including entry level and pipeline programs, and employee engagement and communications.

The **Employee Engagement, Product Marketing, and Change Adoption Team** manages and strengthens CTIs internal employee engagement, culture, onboarding, as well as talent and development initiatives. The team elevates knowledge and understanding of organizational changes and structures within CTI, ensures awareness of technology strategies across CTI and Citi, and drives user adoption through change management and impactful technology marketing.

**In CTI, we are focused on delivering the best for our clients, and we know that to do this we need a talented team with diverse experiences, backgrounds and skills.**

**Job Overview:**

The Data Governance Lead Analyst is a strategic professional who stays abreast of developments within own field and contributes to directional strategy by considering their application in own job and the business. Recognized technical authority for an area within the business. Requires basic commercial awareness. There are typically multiple people within the business that provide the same level of subject matter expertise. Developed communication and diplomacy skills are required in order to guide, influence and convince others, in particular colleagues in other areas and occasional external customers. Significant impact on the area through complex deliverables. Provides advice and counsel related to the technology or operations of the business. Work impacts an entire area, which eventually affects the overall performance and effectiveness of the sub-function/job family.


+ Designs/analyzes complex reports to satisfy management requirements.

+ Deals with complex and variable issues with substantial potential impact.

+ Uses broad discretion in developing solutions for broad based business reporting issues.

+ Leads reengineering efforts in business's methodology, strategy, and organizational goals.

+ Manages resource allocation and leads the work within a team/project to develop solutions for business reporting issues.

+ Applies/demonstrates advanced understanding of processes, procedures, and policies for area supported. Possesses a comprehensive understanding of how own area and others collectively integrate to contribute towards achieving business objectives.

+ Acts as advisor or coach to new or lower level personnel in the business processes and procedures of area supported.

+ Provides in-depth and sophisticated analysis with interpretive thinking to define problems and develop innovative solutions.

+ Influences strategic functional decisions through advice, counsel or provided services that have direct impact on the business.

+ Persuades and influences others through developed communication and diplomacy skills with colleagues in other areas and occasional external customers.

+ May be responsible for resource management and allocation of work within the team/project.

+ Requires basic commercial awareness.

+ Develops communication and diplomacy skills are required in order to guide, influence and convince others, in particular colleagues in other areas and occasional external customers.

+ Deals with complex and variable issues with substantial potential impact, where development of an approach/taking of an action involves weighing various alternatives and balancing potentially conflicting needs.

+ Requires good analytical skills in order to filter, prioritize and validate potentially complex material from multiple sources. Exercises wide degree of latitude and discretion.

+ Provides advice and counsel related to the technology or operations of the business.

+ Handles day-to-day staff management issues, including resource management and allocation of work within the team/project.

+ Responsible for handling day-to-day staff management issues, including resource management and allocation of work within the team/project.

+ Gathers and synthesizes existing data governance principles, policies, practices and standards, e.g. understanding industry best practices.

+ Produces recommendations for enterprise-wide guiding principles, policies, processes and practices.

+ Determines requirements for and prioritize development of new enterprise-wide principles, policies, processes and practices as needed.

+ Develops and manages approach for measuring adoption of principles, policies, processes and practices.

+ Manages relationship with key business leaders and influential subject matter experts within specific lines of business to drive efforts to measurable successful conclusion.

+ Prepares executive/management level reporting and other regulator-required updates.

+ Acts as a change agent and collaborator, partnering with LOBs, Global Functions, and CDO team to establish enterprise wide data governance programs.

+ Processes mapping, modeling, and line of business policies and practices.

+ Performs other duties and functions as assigned.

+ Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.


+ 6-10 years relevant experience

+ Demonstrated Data Analyst skillset

+ Advanced understanding of Project management methodologies and tools

+ Senior level experience in a related role.

+ Subject matter expert in at least one related area.

+ Ability to monitor tight deadlines or unexpected requirement changes


+ Bachelors/University degree or equivalent experience, potentially Masters degree

This job description provides a high-level review of the types of work performed. Other job-related duties may be assigned as required.

**Roles and Responsibilities:**

+ Drive design and adoption of a data tools architecture strategy and execution that aligns with the Citi Data Strategy while providing flexibility and accessibility to date necessary to support critical business functions.

+ Work closely with key technology domain SMEs to develop an in-depth understanding of their critical data needs and impact of existing data quality issues.

+ Assist in design of conceptual and logical data models that conform to Citi standards.

+ Collaborate with Data Architects and Data Owners from other Data Domains to:

+ Establish common policies, processes and tooling for effective Data Management

+ Drive adoption of these policies, standards, processes and tools in your Data Domain and monitor compliance with them

+ Execution of data management activities for your data domain define, maintain and produce various data resources such as Business Glossary, Data Dictionary, Taxonomy, Data Lineage, Data Quality Rules and Metrics, etc.


**Job Family Group:**



**Job Family:**

Data Governance


**Time Type:**

Full time


Citi is an equal opportunity and affirmative action employer.

Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Citigroup Inc. and its subsidiaries ("Citi) invite all qualified interested applicants to apply for career opportunities. If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review **Accessibility at Citi (https://www.citigroup.com/citi/accessibility/application-accessibility.htm)** .

View the "EEO is the Law (https://www.dol.gov/sites/dolgov/files/ofccp/regs/compliance/posters/pdf/eeopost.pdf) " poster. View the EEO is the Law Supplement (https://www.dol.gov/sites/dolgov/files/ofccp/regs/compliance/posters/pdf/OFCCP\_EEO\_Supplement\_Final\_JRF\_QA\_508c.pdf) .

View the EEO Policy Statement (http://citi.com/citi/diversity/assets/pdf/eeo\_aa\_policy.pdf) .

View the Pay Transparency Posting (https://www.dol.gov/sites/dolgov/files/ofccp/pdf/pay-transp\_%20English\_formattedESQA508c.pdf)


Effective November 1, 2021, Citi requires that all successful applicants for positions located in the United States or Puerto Rico be fully vaccinated against COVID-19 as a condition of employment and provide proof of such vaccination prior to commencement of employment.
Citi is an equal opportunity and affirmative action employer.
Minority/Female/Veteran/Individuals with Disabilities/Sexual Orientation/Gender Identity.


Posted: 2022-05-13 Expires: 2022-06-12

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CTI End User Services Data Domain Owner

Irving, TX 75062

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