16 days old

Credit & Collections Manager

Pennsylvania, US
Location :
US - Pennsylvania - Pittsburgh
Job Description

At Thermo Fisher Scientific, each one of our 70,000 extraordinary minds has a unique story to tell. Join us and contribute to our singular mission—enabling our customers to make the world healthier, cleaner and safer. When you’re part of the team at Thermo Fisher Scientific, you’ll do important work, like helping customers in finding cures for cancer, protecting the environment or making sure our food is safe. Your work will have real-world impact, and you’ll be supported in achieving your career goals.

Position Summary:

The primary function includes but is not limited to: manage, communicate and enforce the corporate credit policies and procedures with department employees, internal and external customers. Supervise, mentor, and develop a team of 8+ accounts receivable representatives. Analyze and improve the credit and collection process in order to ensure the most effective control of accounts receivable. Maximize profitability and cash flow for the corporation by minimizing the investment of accounts receivable and ensuring to mitigate financial risk of new opportunities. Ensure bad debt losses are maintained below our annual operating plan targets. Responsible for a portfolio in excess of $125M. This position is responsible for and oversees the credit analysis for new and existing customers within the portfolio, as well as the collections and maintenance of the receivable accounts.

Key Responsibilities:

  • Develop, implement, and improve domestic and international credit and collection processes and procedures.
  • Provide guidance to division, sales, customer service and general management on credit goals, objectives, processes, procedures.
  • Mentor, train, coaches, and develop department employees.
  • Negotiate payment terms on potential opportunities that are considered high risk.
  • Enforce, implement and leverage PPI to improve processes and operational procedures.
  • Analyze financial statements and review credit reports to support extension of credit and recommend strategies.
  • Develop, identify and participate in the selection of credit and collection personnel, including reviewing resumes and interviewing prospective candidates.
  • Perform employee performance assessments and provide feedback and guidance on development needs for team members. Assist team members to create robust development plans.
  • Conduct both internal and external customer meetings and problem resolution sessions.
  • Monitor financial risk of receivable portfolio and advise financial leadership of changing bad debt
  • Hold regular team meetings and provide open and ongoing communication with team.
  • Conduct presentations at marketing/sales meetings, customer meetings, department meetings and training workshops.
  • Through strategic planning, develops short and long term goals for the team and individual employees.

Minimum Requirements/Qualifications:

  • Previous supervisory responsibility preferred
  • Proven track record of meeting and exceeding financial goals
  • Ability to communicate (both written and verbal) effectively with senior management
  • Proven leadership qualities
  • Ability to work and lead cross-functional teams
  • Proven record of successful individual and team process improvement actions
  • Exceptional organizational skills with the ability to juggle multiple projects
  • Excellent computer skills, specifically MS Excel, Oracle and PowerPoint
  • Excellent financial & risk analysis skills
  • International credit experience preferred

Non-Negotiable Hiring Criteria:

  • Bachelor’s Degree preferred in Finance, Accounting or related field.
  • 5+ years of progressive experience in Credit or Finance

This position has not been approved for Relocation Assistance.

If you are an individual with a disability who requires reasonable accommodation to complete any part of our application process, click here for further assistance.

Thermo Fisher Scientific is an EEO/Affirmative Action Employer and does not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability or any other legally protected status.


Posted: 2019-10-02 Expires: 2019-11-01

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Credit & Collections Manager

Pennsylvania, US

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