7 days old

Control Framework and Assurance - Control Testing and Quality Assurance, Director

London, OH 43140
This new role is part of the Risk and Control team supporting the newly created Global Control Framework and Assessment unit in designing and delivering an enhanced Control Testing and Assurance programme for Citis operating businesses and functions. The role will combine in-depth specialist expertise in operational risk management practices and methods, a solid understanding of industry standards, along with project management and change skills to organize and co-ordinate a change program across businesses.

These program activities will include developing the appropriate policies and procedures, designing and building the target operating model for the process and building an infrastructure for maintaining the Control testing and assurance across Citis franchise. Program activities will also developing capabilities for controls testing and quality assurance of control frameworks across the end to end businesses.

The incumbent will be part of the overall leadership team for the program to deliver a cohesive framework, and will lead the cross functional working groups related to Controls Testing. This role will report directly to the Global Head of Control Framework and Assessment. The Control Testing and Quality Assurance Director will be instrumental in implementing quality assurance processes enterprise wide.

**Key Responsibilities:**

Quality Assurance Strategy

+ Design enterprise wide Quality Assurance and oversight structure to drive consistent and clear processes, monitoring, reporting and escalation.

+ Implement common standards, procedures and governance processes to create and maintain consistent and best in class QA protocols and testing programmes.

+ Define and implement standards, structure and associated guidance for QA and testing reporting.

+ Establish partnership and communications protocol with Citis Business and Function Risk and Controls organization to ensure consistency in approach across the group.

+ Partner with 1st line Business and Functions colleagues, Global Business Risk and Controls partners, 2nd and 3rd line functions to drive accountability to deliver on remediation activities.

+ Oversee implementation of future state strategies over 1st Line of Defense Quality Assurance, Control and Monitoring activities.

+ Review the identified issues, gain agreement on planned actions and provide strategic remediation paths for key issues.

Quality Assurance Processes

+ Define and implement escalation criteria and practices to ensure issues and risks are escalated timely and reporting to senior management occurs appropriately, consistently and at the right levels.

+ Review and challenge the 1st lines Quality Assurance approaches, and drive issue resolution for issues identified by QA, improving processes and coverage.

+ Establish strong monitoring routines to ensure consistency and compliance with risk and control requirements.


+ Extensive experience in risk and control, supervision, quality assurance / control and monitoring processes.

+ Specific subject matter expertise in operational risk, project management or audit.

+ Ability to effectively drive and lead change in an organization with Citigroups size.

+ Experience working horizontally across an organization and participating in enterprise-wide implementations of major policy and relevant risk programs.

+ Experience in risk and control (including regulatory) remediation activities.

+ Broad understanding of relevant banking regulation and supervisory expectations for large complex financial institutions

+ Well-developed listening skills and a strong ability to engage at the executive management level by providing proactive support and advice on a variety of risk matters.

+ Superior oral and written communication skills, and in particular ability to assess and contribute to the content of key risk and control reporting.

+ Strong leadership skills and demonstrated experience with a proven track record in driving positive and sustained change

+ Strong ability to engage at the senior management level and demonstrated communication experience at different levels of organization


**Job Family Group:**

Risk Management


**Job Family:**

Business Risk & Controls


**Time Type:**

Full time


Citi is an equal opportunity and affirmative action employer.

Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Citigroup Inc. and its subsidiaries ("Citi) invite all qualified interested applicants to apply for career opportunities. If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review **Accessibility at Citi (https://www.citigroup.com/citi/accessibility/application-accessibility.htm)** .

View the "EEO is the Law (https://www.dol.gov/sites/dolgov/files/ofccp/regs/compliance/posters/pdf/eeopost.pdf) " poster. View the EEO is the Law Supplement (https://www.dol.gov/sites/dolgov/files/ofccp/regs/compliance/posters/pdf/OFCCP\_EEO\_Supplement\_Final\_JRF\_QA\_508c.pdf) .

View the EEO Policy Statement (http://citi.com/citi/diversity/assets/pdf/eeo\_aa\_policy.pdf) .

View the Pay Transparency Posting (https://www.dol.gov/sites/dolgov/files/ofccp/pdf/pay-transp\_%20English\_formattedESQA508c.pdf)
Citi is an equal opportunity and affirmative action employer.
Minority/Female/Veteran/Individuals with Disabilities/Sexual Orientation/Gender Identity.


Posted: 2022-05-13 Expires: 2022-06-12

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Control Framework and Assurance - Control Testing and Quality Assurance, Director

London, OH 43140

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