20 days old

Communications Sr Manager, Cloud Calling

San Jose, CA 95113

Who We Are

Ciscos Cloud Calling team, part of Collaboration Technology Group (CTG), is helping people transform how they collaborate globally through solutions targeted at enhancing the user experience and driving collaboration and productivity to unprecedented levels, thus helping drive revenue growth and defining new business models. We are the only vendor that can truly connect conferencing hardware, software, and SaaS offerings to provide the best end-to-end user experience regardless of whether they are internal or external, while making it secure and scalable for IT.

Our team, Cloud Calling - Business Operations, plays a critical role in defining and driving strategic, operational, and organizational improvements. We work closely with Collaboration Leadership and other Cisco functions and business units to drive planning activities and day to day operations to ensure business processes meet the needs and objectives of the business. Here, you will be able to challenge status quo and be part of a team that is passionate about creating a high performing Business Unit organization.

What Youll Do

We are seeking an experienced Communications Lead for the Cloud Calling Team to be responsible for strategic communication planning and execution. This is a key role for the transformation of Ciscos cloud portfolio working directly with senior management, as a primary liaison to functional executive spokespeople, key stakeholders and the broader corporate communications community. The Communications Lead is responsible for creating compelling, original, executive and program level content for internal and external communication

Primary Responsibilities

  • Manages strategic communication services for executive spokespeople
    • Understands the executives function and business strategy
    • Provides strategic communication advice to help increase the impact of an executives business priorities
    • Establishes communications plan with exec and key initiatives across the organization
    • Establishes an engagement model with the executive, executive team (Administrator, Operations Lead/Chief of Staff), to proactively manage communications work
    • Acts as executives communications advocate across all target audiences
    • Reviews and approves/declines incoming requests using established engagement model
    • Defines high-level requirements for communications deliverables
  • Creates and manages content for executive, including messaging, presentations, strategic and organizational communication deliverables
  • Will adapt materials to meet the needs of different audiences, different channels and digitization strategy as required by the clients communications plan
  • Is SME for the business and responsible for creating and maintaining subject-based messages and content on an ongoing basis
  • Manages internal meetings logistics for All Hands, Q&A sessions, etc.
  • Is responsible for quality of end product, and delivery on time and on budget
  • Partners with external communications disciplines (PR, AR, IR, Corporate Speakers Bureau) on opportunities and messaging alignment

Who You Are

  • Strategic communications planning and execution - Demonstrates above average understanding and strategic thinking across multiple communication disciplines. Has successfully developed and executed internal and/or external communication plans.
  • Executive presence -  Experience advising/working directly with executives
  • Strong collaborator - Ability to partner across mix of constituents and organizations
  • Virtual Leader - Ability to effectively lead virtual teams in a matrix environment
  • Innovative thinker
  • Message creation, Storytelling, PowerPoint
  • Customer-focused

 At minimum, we require,

  • Bachelors degree in communications, business administration, or related field
  • 5-12 Years of internal/external communications in varied disciplines, such as organizational communication, executive communication, and public relations 

Knowledge Helpful to the Role 

  • PR/media agency or executive communications experience preferred


Posted: 2019-10-02 Expires: 2019-11-01

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Communications Sr Manager, Cloud Calling

San Jose, CA 95113

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