5 days old

Commercial Cards, Public Sector Account Management Senior Specialist - VP

Reston, VA 20190
**About Citi Commercial Cards** :

Citi Commercial Cards is the leading provider of Commercial Cards solutions globally, offering card solutions in 100+ countries. Citi Commercial Cards' Travel & Entertainment (T&E) and Business-to-Business (B2B) solutions form the core of the expense management and working capital strategies for large multi-national corporation and public sector organizations.

**About the Role** :

This client-facing role will serve as the Account Management Senior Specialist for one or more US Federal Government Agency clients from Citis portfolio under the GSA SmartPay 3 Contract. These client programs include Travel, Purchase, Fleet and Integrated card solutions. In addition to day-to-day relationship management and relationship building, the role includes cross-selling of additional products and services with a core focus on growing program card spend (e.g. next generation card solutions and improving efficiency of delivering Citis capabilities and service). Strong knowledge of Card Operations, Commercial Cards Products and Virtual Card solutions is a plus.

**Responsibilities Include** :

+ The role will require proactive monitoring and management of program metrics to achieve objectives.

+ Responsible for regular client meetings to identify new card-able solutions, solve problems, maintain service levels and address strategic issues.

+ Work includes on-site engagement at multiple client locations.

+ Ability to think analytically and creatively to identify client growth opportunities and to present business cases to senior executives persuasively.

+ This role requires the engagement and leadership of a diverse set of internal partners to deliver services and solutions and will require leadership of internal partners in a coordinated fashion.

+ Ability to establish and balance client relationships at both the working level relationships and senior levels concurrently.

+ Manage cross-functional escalations across Technology, Product and Operations while maintaining a good understanding of both working level and strategic level impacts to the client.

+ This account management role provides a significant opportunity to work with clients at all levels, problem solve, drive solutions, project manage and help agencies meet their financial operations objectives.

**Qualifications** :

+ Bachelors/University degree or comparable industry experience; Masters degree preferred

+ 6+ years of experience working directly with institutional clients or related experience

+ Core competencies would include the ability to understand the technical aspects of Commercial Cards and as well as strong leadership and project management skills

+ Knowledge of financial systems, file exchange, financial reconciliation and financial technology systems

+ Candidate must have relationship management skills that can be used in broader coverage and relationship management roles

+ Ability to serve as both an escalation point while also driving client sales dialogue actively

+ Experience managing complex relationships with multiple contacts and senior engagement

+ PowerPoint and Excel skills are required for preparation of meeting materials (Quarterly Reviews etc.) and as well as analytic skills to identify trends in program metrics

+ This role requires strong organizational skills and the ability to plan and execute strategic objectives

**Special Requirements** :

+ US Citizenship

+ Will be required to secure a favorable US federal government background screening (funded by employer)


**Job Family Group:**

Institutional Sales


**Job Family:**

Account Management


**Time Type:**

Full time


Citi is an equal opportunity and affirmative action employer.

Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Citigroup Inc. and its subsidiaries ("Citi) invite all qualified interested applicants to apply for career opportunities. If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review **Accessibility at Citi (https://www.citigroup.com/citi/accessibility/application-accessibility.htm)** .

View the "EEO is the Law (https://www.dol.gov/sites/dolgov/files/ofccp/regs/compliance/posters/pdf/eeopost.pdf) " poster. View the EEO is the Law Supplement (https://www.dol.gov/sites/dolgov/files/ofccp/regs/compliance/posters/pdf/OFCCP\_EEO\_Supplement\_Final\_JRF\_QA\_508c.pdf) .

View the EEO Policy Statement (http://citi.com/citi/diversity/assets/pdf/eeo\_aa\_policy.pdf) .

View the Pay Transparency Posting (https://www.dol.gov/sites/dolgov/files/ofccp/pdf/pay-transp\_%20English\_formattedESQA508c.pdf)


Effective November 1, 2021, Citi requires that all successful applicants for positions located in the United States or Puerto Rico be fully vaccinated against COVID-19 as a condition of employment and provide proof of such vaccination prior to commencement of employment.
Citi is an equal opportunity and affirmative action employer.
Minority/Female/Veteran/Individuals with Disabilities/Sexual Orientation/Gender Identity.


Posted: 2022-05-13 Expires: 2022-06-12

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Commercial Cards, Public Sector Account Management Senior Specialist - VP

Reston, VA 20190

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