2 days old

CMDB Sr. Business Systems Analyst (ServiceNow)

Honeywell
Atlanta, GA 30303

Join a team recognized for leadership, innovation and diversity

The future is what you make it. When you join Honeywell, you become a member of our global team of thinkers, innovators, dreamers and doers who make the things that make the future. That means changing the way we fly, fueling jets in an eco-friendly way, keeping buildings smart and safe and even making it possible to breathe on Mars. Working at Honeywell isn€™t just about developing cool things. That€™s why all of our employees enjoy access to dynamic career opportunities across different fields and industries. Are you ready to help us make the future?

The Information Configuration Management (CMDB) Specialist will be responsible for advising Honeywell internal customers on CMDB/CSDM taxonomy, processes, policies, procedures, and technology to address their regulatory, operational, audit and reporting requirements for managing IT assets (i.e., hardware, software, and or CMDB).

KEY RESPONSIBILITIES

  • Manage the day-to-day operation of the CMDB governance and audit management
  • Manage the day-to-day CMDB data models, relationships and help with the readiness of our CMDB for advanced technologies like Containerization, Cloud services (AWS, MS Azure etc.)
  • Analyze existing business services and their relationships with other CIs and effectively map them for the success of ITSM processes like Incident, Change, and Problem Management etc.

YOU MUST HAVE

  • Bachelor€™s degree
  • 5+ years of experience in large scale CMDB implementations.
  • 2+ years of ServiceNow ITOM implementation experience

WE VALUE

  • CMDB knowledge of integrations with other applications in general
  • Excellent understanding of CMDB data models, relationships and readiness of our CMDB for advanced technologies like Containerization, Cloud services (AWS, MS Azure etc.)
  • Bachelor's degree in Computer Science, Computer Engineering, Information Systems, or other IT/technical field
  • Ability to analyze existing business services and their relationships with other CIs and effectively map them for the success of ITSM processes like Incident, Change, and Problem Management etc.
  • Ability to provide technical leadership and professional guidance to managers, team, and vendors.
  • Apply rigorous waterfall and agile project management approach on assignments
  • Translate business requirements into effective technology solutions
  • Effectively demonstrates ability to deliver on complex situations or problems without guidance or supervision
  • Good analytical and problem-solving skills and excellent customer focus
  • Conveys information with clarity and directness, ensuring the message is understood across diverse, global teams
  • Ability to apply Lean/Six Sigma to ensure highly efficient processes
  • Creative and collaborative problem-solving skills
  • Delivering \"fast and right\" results in matrixed environment

Additional Information

  • JOB ID: HRD157711
  • Category: Information Technology
  • Location: 715 Peachtree Street, N.E.,Atlanta,Georgia,30308,United States
  • Exempt

Honeywell is an equal opportunity employer. Qualified applicants will be considered without regard to age, race, creed, color, national origin, ancestry, marital status, affectional or sexual orientation, gender identity or expression, disability, nationality, sex, religion, or veteran status.

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Posted: 2022-05-13 Expires: 2022-06-12

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CMDB Sr. Business Systems Analyst (ServiceNow)

Honeywell
Atlanta, GA 30303

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