14 days old

Cloud Technology Lead Analyst, Financial Services, VP

Jacksonville, FL 32232
The role is to conduct recovery and resiliency risk analysis across new, emerging and existing Externally Hosting Technologies across the organization.

The candidate will form part of a team of analysts under the direction of the Program Management Manager.

In support of Cloud and Externally Hosted Application Review Team (CART) Program Management that provides oversight for the Business and Technology adherence to CoB policy and standards and will conduct/ monitor CART Technology and Business assessments for each CART usecase (for proper resiliency /DR /CoB recovery).

+ Partner with Citis Technology Infrastructure and Citis Enterprise Architecture & Technology Engineering to assess, monitor and mitigate (as necessary) all Single Point of Failure (SPOF) instances identified.

+ Review of the application CoB and resiliency risk assessments aimed to ensure efficacy of the CoB design of external vendors that will support Citi business. This includes, but is not limited to the following areas of assessment:

+ Resiliency levels for hot/hot applications (internal / External)

+ Primary site production failover capability

+ Alternate site CoB failover capability (including gaps between the Prod and CoB environments)

+ Key dependencies (critical services, internal, external, etc.)

+ System architecture diagrams

+ Key projects to be reviewed with focus on emerging technologies (e.g., hybrid cloud, block chain, API/MicroServices, Digital) that impact our IT and Business recovery and testing strategies.

+ Targeted Franchise Critical Applications & Processes required for review

+ Provide in-depth analysis with interpretive thinking and develop conclusive problem descriptions.

+ Influencing strategic functional decisions through advice or recommendations that directly impact the business.

+ Identify process improvement opportunities; model and analyze impact of future state design and align with end-state strategy

+ Build relationships with business leads and cross-functional team members

+ Provide required deliverable updates, reviews and communications in timely manner


+ Bachelors Degree required; Masters Degree preferred; or equivalent work experience

+ Minimum 6+ years experience in, IT, IT Risk Management, Technology Disaster Recovery, Service Level Availability Management in **the global financial services industry**

+ Must have US work authorization, we are not sponsoring visas for this role.

+ Must be local to one of the locations listed, or motivated to move without assistance, as relocation is not provided

+ Knowledge of application recovery capabilities (technology recovery times, database recovery points, application data storage capacity, application processing capacity, application functionality)

+ Strong understanding of software development, network design, or architecture design

+ Knowledge of incident & Problem management, infrastructure, configurations, Technology & Disaster Recovery

+ Perform routine updates on project plans, status and issues / risks in coordination with project team

+ Track record of interfacing with, and presenting results to, a Project Management Office (PMO) and Senior Management

+ Assist in the development of metrics to monitor operational resilience and readiness and prepare reporting to key stakeholders

+ Actively participate in initiatives to enhance and define new operating performance and risk metrics along with KPIs and KRIs

+ Excellent strong analytical skills with attention to detail, ability to multi-task

+ Proficient in using SharePoint & Microsoft Office products (Outlook, Excel, PowerPoint, Access)

+ Proven ability to work independently and effectively in a complex environment with multi-location team structure

+ Possesses a comprehensive understanding of how own area and others collectively integrate to contribute towards achieving business objectives

+ Strong facilitation, partnering, and relationship management skills

+ Excellent written and verbal communication skills


**Job Family Group:**

Corporate Services


**Job Family:**

COB & Crisis Management


**Time Type:**

Full time


Citi is an equal opportunity and affirmative action employer.

Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Citigroup Inc. and its subsidiaries ("Citi) invite all qualified interested applicants to apply for career opportunities. If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review **Accessibility at Citi (https://www.citigroup.com/citi/accessibility/application-accessibility.htm)** .

View the "EEO is the Law (https://www.dol.gov/sites/dolgov/files/ofccp/regs/compliance/posters/pdf/eeopost.pdf) " poster. View the EEO is the Law Supplement (https://www.dol.gov/sites/dolgov/files/ofccp/regs/compliance/posters/pdf/OFCCP\_EEO\_Supplement\_Final\_JRF\_QA\_508c.pdf) .

View the EEO Policy Statement (http://citi.com/citi/diversity/assets/pdf/eeo\_aa\_policy.pdf) .

View the Pay Transparency Posting (https://www.dol.gov/sites/dolgov/files/ofccp/pdf/pay-transp\_%20English\_formattedESQA508c.pdf)


Effective November 1, 2021, Citi requires that all successful applicants for positions located in the United States or Puerto Rico be fully vaccinated against COVID-19 as a condition of employment and provide proof of such vaccination prior to commencement of employment.
Citi is an equal opportunity and affirmative action employer.
Minority/Female/Veteran/Individuals with Disabilities/Sexual Orientation/Gender Identity.


Posted: 2022-05-13 Expires: 2022-06-12

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Cloud Technology Lead Analyst, Financial Services, VP

Jacksonville, FL 32232

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