1+ months

Cloud IT Technology Manager Job

Newtown Square, PA 19073



Requisition ID: 262123
Work Area: Information Technology
Expected Travel: 0 - 80%
Career Status: Management
Employment Type: Regular Full Time



SAP started in 1972 as a team of five colleagues with a desire to do something new. Together, they changed enterprise software and reinvented how business was done. Today, as a market leader in enterprise application software, we remain true to our roots. Thats why we engineer solutions to fuel innovation, foster equality and spread opportunity for our employees and customers across borders and cultures.

SAP values the entrepreneurial spirit, fostering creativity and building lasting relationships with our employees. We know that a diverse and inclusive workforce keeps us competitive and provides opportunities for all. We believe that together we can transform industries, grow economics, lift up societies and sustain our environment. Because its the best-run businesses that make the world run better and improve peoples lives.


About the GMP team

GMP team is a part of Global Cloud Services (GCS) organization and the Platform and Services (PSO) department. GMP team is responsible for operations and management of SAP internal GMP IaaS platform, which runs PaaS/SaaS solutions from various Cloud LoBs (line of businesses). GMP is the largest and the most critical productive IaaS platforms in different SAP DCs world-wide. The most critical goal for GMP team is to safeguard GMP IaaS platform to have zero-outages and minimum of MTTRs.


The Role

As a Cloud IT Technology manager of GMP platform you are leading cloud operations team and are responsible to ensure rocks-solid operation and meeting the MTTR (mean-time-to-repair) target from end2end vertically (compute-> storage-> network), driving automation, quality improvement and optimization of the operation process and execution. The manager must be able to work functional silos (network, backup, compute, storage) and other organization units (architecture, design, engineering and operations) to drive values to Cloud LoBs and external customers. You must be able to discuss, negotiate and come up the

best solutions for the interest of SAP.


Role Requirements and expectations

  • People management and team development in IT environments
  • Operations experience in enterprise IT infrastructure and cloud environments
  • Experience of maintaining zero outages within complex enterprise infrastructure
  • Proven experience of restructure, improvements and evolutions of enterprise IT platforms
  • IT hardware/infrastructure understanding and experience in OS, Compute, Network, Storage, Backup
  • ITIL knowhow and certifications, Project management knowhow and certifications
  • Proven experience of budget management, SLA management, stakeholder management
  • Strong project management skills, experience running and introducing agile project methods and DevOps approach
  • Degree in Computer Science, Engineering, or related work experience
  • Fluency in German is a plus


Work Experience

7+ years of people management experience

7+ years of diverse working experience as IT operations manager in enterprise infrastructure environments

5+ years of experience in IT project management across international teams

5+ years of diverse working experience as DevOps, System administrator, SRE Engineer






Max. 50%



Success is what you make it. At SAP, we help you make it your own. A career at SAP can open many doors for you. If youre searching for a company thats dedicated to your ideas and individual growth, recognizes you for your unique contributions, fills you with a strong sense of purpose, and provides a fun, flexible and inclusive work environment apply now.


To harness the power of innovation, SAP invests in the development of its diverse employees. We aspire to leverage the qualities and appreciate the unique competencies that each person brings to the company.

SAP is committed to the principles of Equal Employment Opportunity and to providing reasonable accommodations to applicants with physical and/or mental disabilities. If you are in need of accommodation or special assistance to navigate our website or to complete your application, please send an e-mail with your request to Recruiting Operations Team (Americas: Careers.NorthAmerica@sap.com or Careers.LatinAmerica@sap.com, APJ: Careers.APJ@sap.com, EMEA: Careers@sap.com).

Successful candidates might be required to undergo a background verification with an external vendor.

Additional Locations

Nearest Major Market: Philadelphia

Job Segment: IT Manager, Information Technology, Cloud, ERP, Engineer, Technology, Engineering


Posted: 2020-09-15 Expires: 2020-11-12

Before you go...

Our free job seeker tools include alerts for new jobs, saving your favorites, optimized job matching, and more! Just enter your email below.

Share this job:

Cloud IT Technology Manager Job

Newtown Square, PA 19073

Join us to start saving your Favorite Jobs!

Sign In Create Account
Powered ByCareerCast