1+ months

Clinical Product UX/UI Design Lead

Humana
Fargo, ND 58103
Description The Experience Strategy & Transformation Lead enhances the consumer experience by architecting experiences and building capabilities that will positively impact our customers. The Experience Strategy & Transformation Lead works on problems of diverse scope and complexity ranging from moderate to substantial. Responsibilities Location: Louisville, KY or work from in any location however frequent travel is required The Clinical Product UX/UI Design Lead drives transformation through designing cutting edge, integrated clinical products that leverage multiple capabilities to deliver seamless and easy experiences, driving health outcomes and business results. In close partnership with product leaders, you will leverage a deep understanding and passion for customers needs and jobs to be done to design the future of healthcare. The Clinical Product UX/UI Design Lead drives transformation through designing cutting edge, integrated clinical products that leverage multiple capabilities to deliver seamless and easy experiences, driving health outcomes and business results. In close partnership with product leaders, you will leverage a deep understanding and passion for customers needs and jobs to be done to design the future of healthcare. Key responsibilities include: + Lead small team of UX/UI designers, prototype engineers and usability engineers + Accountable for the UX/UI design of priority clinical products + Create and drive omni-channel experiences that are impactful for our customers (patients, caregivers, providers, and associates) and measureable for the business + Facilitate the design process throughout the product lifecycle + Hands-on rapid prototyping and development of design assets needed for product research, user testing and socialization, including but not limited to: storyboards, customer journeys, user flows, research plans, paper prototypes, sketches, wireframes, visual designs, click-through prototypes, service prototypes, discussion guides, screeners, research insights, remote tests, and research reports + Work closely with enterprise UX/UI enterprise teams and/or agencies to develop and test final production designs and with technology and other development teams to ensure design requirements are achieved + Be an outstanding storyteller and influential voice amongst business partners, advocating for customer needs and the experiences needed to meet those needs, leading to customer centric product strategies + If not location in Louisville, KY travel will be between 50-75% Role Essentials + Bachelors design degree or equivalent experience + 7+ years of UX Design (visual and user centered design) + Expertise in design and systems thinking and strong knowledge of interaction design principles and methodology + Proficiency with UX/UI tools such as but not specific to Adobe XD, Sketch, Invision, Figma, Webflow + Demonstrated success in working on large, complex projects, including service and digital design + Ability to adapt quickly and juggle multiple competing priorities in a fast paced environment + Strong verbal and visual communication skills with the ability to deliver insights in a way that generates empathy and engagement + Exercise independent judgment and decision making on complex issues regarding job duties and related tasks; work under minimal supervision Role Desirables + 3+ years of Healthcare Experience, preferably in a clinical area + Experience in leading small UX/UI design teams + Portfolio must accompany resume and contain details of project work and your role in that project Additional Information Humana is an organization with careers that change livesincluding yours. As an innovator in the fast-paced industry of healthcare, we offer our associates careers that challenge, support and inspire them to use their passion for helping others and to lead their best lives. If youre ready to help people achieve lifelong well-being, and be a part of an organization that is growing and poised to make an impact on the future of healthcare, Humana has the right opportunity for you. Scheduled Weekly Hours 40 About Us Mission: At Humana, our cultural foundation is aligned to helping members achieve their best health by delivering personalized, simplified, whole-person healthcare experiences. Recognizing healthcare needs continue to evolve for each person, for each family and for each community, Humana continuously creates innovative solutions and resources that help people live their healthiest lives on their terms when and where they need it. Our employees are at the heart of making this happen and thats why we are dedicated to building an organization of dynamic talent whose experience and passion center on putting the customer first. Equal Opportunity Employer It is our policy to recruit, hire, train, and promote people without regard to race, color, religion, sex, national origin, age, sexual orientation, gender identity or expression, disability, or veteran status, except where age, sex, or physical status is a bona fide occupational qualification. View the EEO is the Law poster. If you are an individual with a disability and require a reasonable accommodation to complete any part of the application process, or are limited in the ability or unable to access or use this online application process and need an alternative method for applying, you may contact mailbox_tas_recruit@humana.com for assistance. Humana Safety and Security Humana will never ask, nor require a candidate provide money for work equipment and network access during the application process. If you become aware of any instances where you as a candidate are asked to provide information and do not believe it is a legitimate request from Humana or affiliate, please contact mailbox_tas_recruit@humana.com to validate the request. <>

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Posted: 2020-03-13 Expires: 2020-06-12

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Clinical Product UX/UI Design Lead

Humana
Fargo, ND 58103

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