14 days old

Clinic Patient Services Specialist - Northwest Neurosurgery

Northwest Hospital
Seattle, WA 98104


About Northwest Neurosurgery

At Northwest Neurosurgery, we diagnose and treat patients with disorders involving the brain, spine and peripheral nervous system. Our four neurological surgeons have training that spans four different medical schools and 13 major medical centers, providing patients with a comprehensive range and depth of experience.


Our physicians realize that successful medical care involves much more than the latest technology, and they strive to practice the art of medicine, not only its science. This starts with a respect for their patients time and concerns, and continues with a non-pressured, patient-centered approach to diagnosis, education and treatment.


About Northwest Hospital & UW Medicine

UW Medicine includes Harborview Medical Center, UW Medical Center, Northwest Hospital & Medical Center, Valley Medical Center, UW Neighborhood Clinics, UW Physicians, UW School of Medicine and Airlift Northwest. 


Northwest Hospital & Medical Center is a full-service, non-profit community hospital, offering comprehensive medical, surgical and therapeutic services. Over the years, we have been able to partner and combine practices, expanding our network to 20+ ambulatory clinics in multiple geographic locations, covering a wide spectrum of disciplines across primary and specialty care. 


Our hospital & clinic staff not only enjoy outstanding benefits and professional growth opportunities, but also an environment noted for diversity, community involvement, intellectual excitement, artistic pursuits, and natural beauty. 


As a UW Medicine - Northwest Hospital & Medical Center employee, you will enjoy generous benefits and work/life programs.


Were interested in learning more about you and appreciate your taking the time to apply online. UW Medicine - Northwest Hospital & Medical Center is committed to employing a diverse workforce. EOE


UW Medicine Northwest Hospital and Medical Center is an Affirmative Action/Equal Opportunity Employer. We welcome job applications from qualified individuals without regard to race, color, creed, religion, ancestry, national origin, age, sex, sexual orientation, gender identity, pregnancy, marital status, physical or mental disability, or any other protected characteristic. Minorities, women, disabled persons, and veterans are encouraged to apply.


Demonstrates service excellence standards in independently performing the following support services:  reception and check-in patients; obtain and verify registration and insurance information; collect payments at time of service; schedules appointments; coordinates care with other services; answers phones and provides initial triage; perform other necessary activities to maintain clinic operations.


Education Background 

  • High school diploma or GED equivalent.
  • Some college coursework preferred.

Licensure, Registration, Certification 

  • If driving is included as a function of the job, maintains a valid Washington Drivers License and clean record.

Work Experience 

  • Minimum of one year administrative or clerical support required.
  • Experience in a health care setting preferred.
  • One year customer service experience required.

Special Training/Skills 

  • Microsoft application skills: Word, Excel and Outlook.
  • Data entry skills required.
  • Keyboard skills: 35+ wpm preferred
  • Excellent organizational skills, high attention to detail and accuracy.
  • Knowledge of medical terminology.
  • Knowledge of physician practice management systems preferred.
  • Familiarity with electronic medical records.
  • Ability to demonstrate the knowledge and skills necessary to provide care appropriate to the age of the patients served.

Physical Abilities

  • Ability to sit for up to four hours at a time.
  • Able to operate a computer.

Physical Demand Level:  Medium

In an 8-hour workday, must be able to-


Lift / Carry

20 to 50 pounds occasionally

10 to 25 pounds frequently

up to 10 pounds constantly


As required, must be able to-

Sit, Stand, Walk, Bend, Squat, Kneel, Crawl, Climb and Reach above shoulders

Push and Pull

Perform fine motor functions

Must possess functional vision, hearing, and speech in order to communicate effectively with clients, client advocates, and staff.

Posted: 2019-10-03 Expires: 2019-11-02

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Clinic Patient Services Specialist - Northwest Neurosurgery

Northwest Hospital
Seattle, WA 98104

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