25 days old

Claims Clerk - Eau Claire, WI

United Health Group
Eau Claire, WI 54703
  • Job Code

Grow your career with an industry leader! We have training classes starting soon. Apply now!

Welcome to one of the toughest and most fulfilling ways to help people, including yourself. We offer the latest tools, most intensive training program in the industry and nearly limitless opportunities for advancement. Join us and start doing your life's best work.SM

You're looking for something bigger for your career. You're looking for a place where you will be empowered to be your best. When you join UnitedHealthcare, you'll be part of a team committed to reshaping the way health care works for millions. You'll join us on a mission to not only deliver the best customer service in the health care industry, but the best customer service. Period. You won't just provide customer service; you'll change health care for the better starting with every health care provider you talk to. Your commitment to supporting them will directly translate into better care for their patients. And you'll be well supported with the latest tools and advanced training classes to set you up for success. Don't wait to join us! There's never been a better time than now to start doing your life's best work.SM


When you join our team as a Claims Clerk, you'll be responsible for supporting the intake of Provider claims reconsideration requests through researching the type of request, claims history, and accurately routing to the correct adjustment department for completion.

This position is full-time (40 hours/week) Monday - Friday. Employees are required to have flexibility to work 8 hour shift schedules during our normal business hours of 5am to 5:30pm. It may be necessary, given the business need, to work occasional overtime or weekends. Our office is located at 2725 Mall Drive, Eau Claire, WI. The position will be based out of our Eau Claire, WI office.

What we do defines who we are. Take a deeper look at how we're providing support during this global health crisis and search for a way you can get involved. View our Covid-19 Resources Page at: https://info.uhg.com/

Primary Responsibilities:

  • Provide expertise or general claims support by reviewing, researching, investigating, and entering all types of reconsideration requests
  • Ensure all adjustment requests are entering into the system within required timeframes to meet performance guarantees
  • Participate in meetings to share, discuss, and solution for question or error trends, as well as potential process improvements
  • Identify issue trends affecting multiple areas and escalate to appropriate partners
  • Consistently meet established productivity, schedule adherence, and quality standards

You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.



Posted: 2020-10-29 Expires: 2020-11-28

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Claims Clerk - Eau Claire, WI

United Health Group
Eau Claire, WI 54703

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