10 days old

Citi Global Wealth - Program Management Senior Lead

New York, NY 10176
Citi Global Wealth is a Division of Citi focused on serving the needs of clients across the entire wealth spectrum. It has been created by combining the Wealth Management businesses across Citi Global Consumer Bank and Citi Private Bank. It serves over 500,000 clients through its global footprint in Asia, EMEA, Mexico and North America.

Citi Global Wealth delivers a wide range of products and services covering capital markets, managed investments, portfolio management, trust and estate planning, investment finance and banking. By building on the strengths and capabilities across Citi, we intend to transform the way we serve clients across the wealth spectrum, delivering the full range of high tech and high touch capabilities Citi can offer, and ultimately help them achieve their goals.

Citi Global Wealth propositions are delivered via tailored offerings across the CitiGold, Citi Private Client and Citi Private Bank brands.


The office of the CGW Chief Operating Officer is responsible for defining an ambitious, growth focused strategy across all wealth client segments and products, leading and executing our strategy against the high-net-worth segment. The COO office will focus on the execution of key growth initiatives and strategic investments, and will lead an in-depth analysis of our business, infrastructure and risk and control functions to simplify our global operating model.

As part of a newly created team, we are looking for Project Management Senior Leads to operate across Citi Global Wealth to manage the activities of the Chief Operation Office. The successful individual will work with other members of the COO team and representatives from region, product and functional groups to support and manage the tactical execution of high priority initiatives.

Job Description

The Program Management Senior Lead is a strategic professional who closely follows latest trends in own field and adapts them for application within own job and the business. Excellent communication skills required in order to negotiate internally, often at a senior level. Developed communication and diplomacy skills are required in order to guide, influence and convince others, in particular colleagues in other areas and occasional external customers. Accountable for significant direct business results or authoritative advice regarding the operations of the business. Necessitates a degree of responsibility over technical strategy. Primarily affects a sub-function. Responsible for handling staff management issues, including resource management and allocation of work within the team/project.


+ Supports planning, directing and coordination of day-to-day activities of running a program or portfolio of programs.

+ Identifies stakeholders and key organizations and build and manage relationships.

+ Directs the creation of multiple programs of work and manage their alignment to business goals.

+ Leads the facilitation, coordination, and arbitration of cross-functional macro level topics within/across programs and with Senior Management.

+ Leads the identification and drive resolution of issues, including those outside established programs of work.

+ Works with stakeholders to ensure program scope definition meets business objectives.

+ Works with Program Sponsor to ensure business case/cost benefit analysis is in line with business objectives.

+ Drives adherence to program processes, procedures, methods, and standards for program delivery and leverage across the program.

+ Assists program team in negotiating for resources owned by other departments in order ensure the program can be completed.

+ Directs the communication of status, issue, and risk disposition to all stakeholders, including senior management, on a timely basis.

+ Directs the identification of risks which impact program delivery and ensure mitigation strategies are developed and executed when necessary.

+ Manages multiple teams or a functional area (depending on size of business).

+ Applies comprehensive understanding of concepts and procedures within own area and basic knowledge of other areas to resolve issues that have impact beyond own area.

+ Ensures creation and signoff of program plan and charter, benefits management plan, stakeholder management plan, acceptance plan, and central program issue log.

+ Ensures program plans meet business needs as described in the program initiation documents.

+ Ensures all stakeholders are identified and included in scope definition activities, understand the program schedule and key milestones and receive schedule status regularly.

+ Ensures funding has been approved for the program.

+ Ensures all areas of the program are appropriately staffed.

+ Ensures program commitment from those assigning resources.

+ Escalates program risks to the Program Director, or Program Sponsor, when appropriate.

+ Maintains appropriate staffing requirements to meet operational needs.

+ Exercises shared responsibility for budget, policy formulation and planning.

+ Evaluates subordinates' performance and makes recommendations for pay increases, promotions, terminations, and other personnel actions.

+ Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.


+ 10+ years of project management experience

+ 2+ years managing project and program management teams

+ Excellent interpersonal relationships with ability to influence and negotiate with stakeholders

+ 3- 5 years of Wealth Management experience preferred


+ Bachelors/University degree or equivalent experience

+ Masters degree preferred


+ Bachelors/University degree or equivalent experience

+ Masters degree preferred


**Job Family Group:**

Project and Program Management


**Job Family:**

Program Management


**Time Type:**


Citi is an equal opportunity and affirmative action employer.

Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Citigroup Inc. and its subsidiaries ("Citi) invite all qualified interested applicants to apply for career opportunities. If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review **Accessibility at Citi (https://www.citigroup.com/citi/accessibility/application-accessibility.htm)** .

View the "EEO is the Law (https://www.dol.gov/sites/dolgov/files/ofccp/regs/compliance/posters/pdf/eeopost.pdf) " poster. View the EEO is the Law Supplement (https://www.dol.gov/sites/dolgov/files/ofccp/regs/compliance/posters/pdf/OFCCP\_EEO\_Supplement\_Final\_JRF\_QA\_508c.pdf) .

View the EEO Policy Statement (http://citi.com/citi/diversity/assets/pdf/eeo\_aa\_policy.pdf) .

View the Pay Transparency Posting (https://www.dol.gov/sites/dolgov/files/ofccp/pdf/pay-transp\_%20English\_formattedESQA508c.pdf)


Effective November 1, 2021, Citi requires that all successful applicants for positions located in the United States or Puerto Rico be fully vaccinated against COVID-19 as a condition of employment and provide proof of such vaccination prior to commencement of employment.
Citi is an equal opportunity and affirmative action employer.
Minority/Female/Veteran/Individuals with Disabilities/Sexual Orientation/Gender Identity.


Posted: 2022-05-13 Expires: 2022-06-12

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Citi Global Wealth - Program Management Senior Lead

New York, NY 10176

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