18 days old

Chronic Care Strategy and Operations Lead

CVS Caremark
Woonsocket, RI 02895
**Job Description**

CVS Health is a Fortune 8 company ($195B in revenue) most commonly known as the largest retail pharmacy company in the U.S. with 10,000 retail locations nationwide. However, CVS is on a journey to become a healthcare company that can make an impact in an industry where change and innovation is greatly needed (healthcare spending to reach 19% of GDP in the next decade, insurance premiums rising faster than wages, shortage of primary care physicians, and one-third of diabetes cases undiagnosed).

CVS has made multiple appearances on the Fast Company list of most innovative companies and is known for bold moves such as discontinuing tobacco sales in 2014, when the company also changed its name to CVS Health. Last year, CVS took another major step by acquiring Aetna, a health insurance company. The acquisition of Aetna marks the beginning of a new era and new possibilities to become the front door to healthcare, to use data in new ways to improve health outcomes, and to create new business models that will change the way healthcare works in America.

The Transformation team was created specifically to drive the development of new products and services that leverage the combined assets of CVS and Aetna. The CVS Transformation effort is expected to deliver $850M in EBIT by 2022.

The Head of CVS Health Transformation is looking to build an elite team that can tackle the biggest issues in healthcare around Complex Chronic Care with a set of disruptive new products that create differentiated health outcomes and drive top-line growth and long-term profitability for the company.

Position Summary

The Senior Advisor is a senior product manager role with key responsibility to build and own a strategic roadmap for new product development, including design, development and implementation of new products and capabilities in care management, remote patient monitoring and retail services.

She/he will be responsible to lead cross-functional development teams of 10+ colleagues, including data analysts, clinical, IT, operations, legal and compliance experts, among others.

Primary duties:

Set the strategic roadmap along one of our core product innovation platforms.

Use data and a deep understanding of customer needs and market and competitive insights to identify and prioritize the set of products and services that will drive differentiation and value creation.

Direct analytics to deliver quantitative analyses that will yield critical answers to the questions at hand. Oversee the successful delivery of timely, accurate analyses.

Scope, plan and direct cross-functional development teams to launch new products in a way that enables speed to market and agility.

Demonstrate strong leadership capabilities including design and implementation of product strategy

Candidate Profile

The ideal candidate is a strategic and tactical problem solver with a hands-on orientation, who understands what it takes to drive real operating change, can create a sense of urgency, make decisions quickly, and effectively influence others. The candidate must have the drive and ability to help develop strategic, analytical and financial frameworks to identify practical and meaningful business improvement opportunities, and to define and implement solutions.


Structured and logical thinking with the ability to identify and define business problems and issues, and develop strategic, analytical and financial frameworks to conduct analysis and/or measure success.

Proven capability conducting and managing quantitative analysis. Highest level of attention to detail.

Experience developing, designing and leading execution of implementation plans to improve profitability and operational efficiencies.

Highly developed project management skills

Powerful communicator with the ability to succinctly convey complex issues to a diverse range of constituents, both verbally and on paper at all levels of an organization

Team leadership, relationship-building and influencing ability to foster effective working relations across a cross-functional team including functional and divisional leaders.

Results focused, self-starter mentality a person who makes things happen.

Enjoys working at pace and in a dynamic environment.

Able to develop clear goals and plans and deliver against them.

Well organized with a finisher mentality.

Goes beyond expectations by thinking proactively and delivering more than has been agreed.

Intellectual curiosity and tenacity with ability and willingness to learn on the fly to understand and solve complex problems.

**Required Qualifications**

4+ years of work experience including time at a leading strategy consulting firm

**Preferred Qualifications**

Operating experience within a corporate environment is a plus

Top-tier MBA or other relevant post-graduate education is strongly preferred


Bachelors degree required

Masters or other advance degree preferred

**Business Overview**

**Its a new day in health care.**

Combining CVS Health and Aetna was a transformative moment for our company and our industry, establishing CVS Health as the nations premier health innovation company. Through our health services, insurance plans and community pharmacists, were pioneering a bold new approach to total health. As a CVS Health colleague, youll be at the center of it all.

We offer a diverse work experience that empowers colleagues for career success. In addition to skill and experience, we also seek to attract and retain colleagues whose beliefs and behaviors are in alignment with our core values of collaboration, innovation, caring, integrity and accountability.

CVS Health is an equal opportunity/affirmative action employer. Gender/Ethnicity/Disability/Protected Veteran we highly value and are committed to all forms of diversity in the workplace. We proudly support and encourage people with military experience (active, veterans, reservists and National Guard) as well as military spouses to apply for CVS Health job opportunities. We comply with the laws and regulations set forth in the following EEO is the Law Poster: EEO IS THE LAW at https://www.dol.gov/ofccp/regs/compliance/posters/pdf/eeopost.pdf and EEO IS THE LAW SUPPLEMENT at https://www.dol.gov/ofccp/regs/compliance/posters/ofccpost.htm . We provide reasonable accommodations to qualified individuals with disabilities. If you require assistance to apply for this job, please contact our Advice and Counsel Reasonable Accommodations team at mailto:AdviceCounsel@cvshealth.com . Please note that we only accept applications for employment via this site.

If technical issues are preventing you from applying to a position, contact Kenexa Helpdesk at 1-855-338-5609 or cvshealthsupport@us.ibm.com . For technical issues with the Virtual Job Tryout assessment, contact the Shaker Help Desk at 1-877-987-5352.
Posted: 2019-10-31 Expires: 2019-11-30

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Chronic Care Strategy and Operations Lead

CVS Caremark
Woonsocket, RI 02895

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