14 days old

CCB - Senior Testing Manager

New York, NY 10176
This leadership role will help build, manage and improve the capabilities of Citi's Commercial Bank (CCB), Citi Business Online Quality Engineering team. This role will partner with peers and senior leads in the Technology, Product and other Quality Engineering functions to ensure the people and processes followed are best in class. As a part of the hands on functional testing group the successful candidate will need to identify, champion and drive adaptive change to meet the demands of a dynamic global commercial banking, operational and regulatory environment. Changes will also include improved business processes, automation opportunities and increasingly robust tech-based controls to improve quality and efficiencies that will yield measurable competitive advantage


+ Acts as primary contact for CCB - Citi Bank Online QE team for NAM.

+ Takes ownership of and contributes to the successful release delivery by performing hands on functional testing.

+ Identifies process efficiencies in support of project and team deliveries; recommends and implements new work procedures.

+ Works as part of global leadership team to develop a standard set of (organizational level) metrics related to the cost, effort and milestones of IT Quality activities.

+ Mentors, leads and manages functional/ technical team within region and input into global team.


+ 10+ years experience in an IT Quality role with commensurate people management experience.

+ 3+ years in a regional/ global team leadership role

+ Experience of supporting a Commercial Banking business and associated technology applications

+ Demonstrates quality improvements and metrics gathering to effect change at organizational level

+ High degree of communication and diplomacy skills and an ability to persuade and influence.

+ Exposure to all phases of the testing lifecycle with in depth experience demonstrable in at least 2 areas


**Job Family Group:**



**Job Family:**

Technology Quality


**Time Type:**

Full time


Citi is an equal opportunity and affirmative action employer.

Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Citigroup Inc. and its subsidiaries ("Citi) invite all qualified interested applicants to apply for career opportunities. If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review **Accessibility at Citi (https://www.citigroup.com/citi/accessibility/application-accessibility.htm)** .

View the "EEO is the Law (https://www.dol.gov/sites/dolgov/files/ofccp/regs/compliance/posters/pdf/eeopost.pdf) " poster. View the EEO is the Law Supplement (https://www.dol.gov/sites/dolgov/files/ofccp/regs/compliance/posters/pdf/OFCCP\_EEO\_Supplement\_Final\_JRF\_QA\_508c.pdf) .

View the EEO Policy Statement (http://citi.com/citi/diversity/assets/pdf/eeo\_aa\_policy.pdf) .

View the Pay Transparency Posting (https://www.dol.gov/sites/dolgov/files/ofccp/pdf/pay-transp\_%20English\_formattedESQA508c.pdf)


Effective November 1, 2021, Citi requires that all successful applicants for positions located in the United States or Puerto Rico be fully vaccinated against COVID-19 as a condition of employment and provide proof of such vaccination prior to commencement of employment.
Citi is an equal opportunity and affirmative action employer.
Minority/Female/Veteran/Individuals with Disabilities/Sexual Orientation/Gender Identity.


Posted: 2022-05-13 Expires: 2022-06-12

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CCB - Senior Testing Manager

New York, NY 10176

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