12 days old

Care Assure Program Nurse Navigator - 09745-62425

Tulane Medical Center
New Orleans, LA 70112
  • Job Code
  • Jobs Rated
Primary Location United States-Louisiana-New Orleans-Tulane Medical Center
Organization:Case Management
Employee Status:Full-time

The Care Assure Nurse Navigator - Registered Nurse (RN) 


Do you have a passion for healthcare and helping others? Do you enjoy working in a fast-paced, patient-centered environment? Jump-start your career as The Care Assure Nurse Navigator at Tulane Medical Center. Submit your application today!


Our nursing teams are a committed, caring group of colleagues. We have a passion for creating positive patient interactions. If you are dedicated to caring for the well-being of others, this could be your next opportunity. We want your knowledge and expertise!


We offer you an excellent total compensation package, including competitive salary, excellent benefit package and growth opportunities. We believe in our team and your ability to do excellent work with us. Your benefits include 401k, PTO medical, dental, flex spending, life, disability, tuition reimbursement, employee discount program, employee stock purchase program and student loan repayment. We would love to talk to you about this fantastic opportunity.

About Us:

With 235 beds, Tulane Medical Center is an acclaimed teaching, research and medical center serving the greater New Orleans area. Tulane physicians provide leading edge care ranging from primary to tertiary to quaternary in a vast number of specialties.


Tulane Medical Center has been named a Worlds Best Hospital by Newsweek in its 2019 listing of the top medical facilities across the globe. Of the 1,000 hospitals listed in the report, Tulane Medical Center is one of just 250 Worlds Best Hospitals found in the United States and the only hospital in southern Louisiana on the list.


At Tulane, our mission statement reminds us that above all else we are committed to the care and improvement of human life. When we speak of our mission, we usually think about our dedication to patients and their families and our commitment to them. But we are also equally committed to our employees. You are part of an organization with a long history of compassion and service to patients. The degree to which we as an organization can provide quality healthcare service is highly dependent on how well you are able to perform your job.


Come make the move of a lifetime, living and working in exciting and historic New


Practicing on medicines leading-edge is a rare opportunity indeed. You can do it every

day at Tulane, one of the most acclaimed teaching, research, and medical centers in the

country. Learn more about what our employees have to say about working at Tulane

Medical Center http://bit.ly/2fdd9Ts.


Thinking of relocating to peaceful Alexandria, La? Check out all there is to do:


General Summary of Duties:  The Care Assure Nurse Navigator is responsible for the programs and resources that support the navigation of cardiology and primary prevention patients through complex healthcare environments for the optimization of care and outcomes. 



  • Reviews patient case lists generated by technology-enabled data triggers to identify patients that could benefit from intervention.
  • Communicates with physicians (in the hospital and in the community) about patients' potential for referral / follow-up treatment.
  • Provides feedback to leadership in regards to target population in order to enhance care coordination and patient satisfaction.
  • Schedules follow-up appointments and provide information and reminders to patients & physician offices.
  • Tracks outcomes of referrals and treatments.
  • Maintains detailed records to measure effectiveness of program and suggest ways to improve throughout the process.
  • Works with physicians and program leadership on a daily basis
  • Engages providers and patients in a program that will improve outcomes and the efficiency of medical care.
  • Performs position specific job functions at an acceptable level. 
  • Reviews clinical progress of patients and coordinates communications to referring, consulting, and primary care physicians.
  • Plan, organize and provide direct care to the patient, as appropriate, if called upon to do so.
  • Facilitates the development of a patient specific teaching plan.
  • Reviews medications /educates patient as needed, initiates communication regarding dashboard triggers with care team.
  • Facilitates ongoing performance improvement activities related to the target population and involving all levels of staff.
  • Educates patient and families regarding planned procedures, medications and treatments.
  • Evaluate clinical educational need of staff related to target population and facilitates collaboration with clinical care givers. 
  • Makes appropriate referrals as noted by the physician.
  • Coordinates information among referring, primary care and consulting physicians and ancillary departments.
  • Answers patient/family phone calls, fields questions appropriately.
  • Participates in creating an environment that implements the mission, vision and values of the organization.    
  • Encourages collegiality and collaboration when integrating pilot services with other departments.
  • Evaluates and provides input regarding the utilization of resources to meet the needs of the target population.
  • Plan and delivers weekly status updates.
  • Reviews pertinent clinical detail including diagnostic imaging studies, lab values and notifies MD as appropriate for abnormal findings.

  • Education  Bachelors Degree in Nursing with graduation from an accredited school of nursing. Will consider ADN with a minimum of 10 years nursing experience. Masters preferred.
  • Experience  Minimum 5 years cardiology relevant specialty area experience. 
  • Preferred - Knowledge and application of pertinent computer programs and imaging software (I.E. MUSE, PACS, etc.)
  • License/Certification   Current RN license
  • Organization proactively prioritizes needs and effectively manages resources; possesses excellent organizational skills.
  • Communication communicates clearly and concisely.
  • Judgment Makes decisions based upon job knowledge and experience. Seeks advice where applicable. Judgment sensible and reliable. Knowledgeable of clinical workflow, clinical documentation, clinical thought process.
  • Customer Orientation establishes and maintains long-term customer relationships, building trust and respect by consistently meeting or exceeding expectations. Holds a positive working relationships with hospital staff.
  • Interpersonal Skills able to work effectively with other employees, patients and external parties.
  • PC Skills demonstrates proficiency in Microsoft Office, Meditech, and purchasing vendor applications and others as required.
  • Policies and Procedures articulates knowledge and understanding of organizational policies, procedures and systems.
  • Basic Skills able to perform mathematical calculations, balance and reconcile figures, punctuate properly, spell correctly and transcribe accurately.
  • Demonstrates competency and performs consistently under non-routine conditions and complex situations. 
  • Collaborates with Care Assure team members and suggests ideas for development. 
  • Significantly improves specific processes; recommends and facilitates initiatives to improve stakeholder value. 


Jobs Rated Reports for Computer Programmer

Posted: 2020-02-07 Expires: 2020-03-08

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Care Assure Program Nurse Navigator - 09745-62425

Tulane Medical Center
New Orleans, LA 70112

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