10 days old

C10 - SBS role Bangalore/ Pune / Chennai

Bengaluru, KA 560002
+ As an Analyst you would be responsible to

+ Team analyzes millions of customer level transactions using various data analytics techniques to unlock opportunities for our clients in meeting their financial needs and creating economic value for the bank.

+ **Customer lifecycle management** : Design and implement strategies to improve customer experience and drive revenue, spanning across all 3 stages of customer lifecycle acquisition, ECM and Retention

+ **Offer optimization:** Design, test and implement innovative and customer-centric offers tailored to drive customer delight and grow engagement

+ **Digital:** Trace customers digital journey with Citi, design strategies to make digital experience more engaging and drive revenue through digital channels

+ **Revenue/Financial forecasting:** Design, maintain and enhance P&L forecasting for all products & portfolios, ensure strict adherence to accounting standards and accurate forecasting techniques to help product managers plan better

**Whats expected from you?**

As a Business Analytics Analyst 2, we are seeking an experienced analytics candidate who should be able to perform below behaviors in their day to day role:

+ **Client Obsession** Create client centric analytic solution to business problems. Individual should be able to have a holistic view of multiple businesses and develop analytics solutions accordingly.

+ **Analytic Project Execution** Deliver multiple and complex analytic projects. This would require an understanding of business context, conversion of business problems in modeling, and implementing such solutions to create economic value.

+ **Statistical mind set** Proficiency in basic statistics, hypothesis testing, segmentation and predictive modeling.

+ **Stakeholder Management** : Exposure to handling multiple stakeholders across various functions and regions.

+ **Presentation Skills** : Delivering high class presentation to deliver the thoughts, the solutions or the problem for business stakeholders and senior management

+ **Project Management** Should **have** skillset to manage project in terms of creating project plan, assigning responsibilities, and ensuring appropriate communication

+ Ability to **coach and mentor juniors**

+ **Contribute to organizational initiatives** in wide ranging areas including competency development, training, organizational building activities etc.

**Skillsets you should possess**

+ Skillsets: SAS, Python, Hive

+ Analytics experience in Financial Services industry in Marketing/ Digital/ Customer experience areas

+ Familiarity with Credit cards and Banking business

+ Experience in usage of different analytical techniques, like segmentation, predictive modeling, time series forecasting, hypothesis testing, optimization etc.

+ Experience in working with data from different sources & of different complexity

**Basic Qualifications**

+ Bachelors Degree with 3 years of experience in data analytics, or Masters Degree with 2 years of experience in data analytics

+ Hands-on experience in SAS, Python, Hive.

+ Strong background in Statistical Analysis.

+ Experience in working on Credit Cards and Retail Banking products


**Job Family Group:**

Decision Management


**Job Family:**

Business Analysis


**Time Type:**


Citi is an equal opportunity and affirmative action employer.

Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Citigroup Inc. and its subsidiaries ("Citi) invite all qualified interested applicants to apply for career opportunities. If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review **Accessibility at Citi (https://www.citigroup.com/citi/accessibility/application-accessibility.htm)** .

View the "EEO is the Law (https://www.dol.gov/sites/dolgov/files/ofccp/regs/compliance/posters/pdf/eeopost.pdf) " poster. View the EEO is the Law Supplement (https://www.dol.gov/sites/dolgov/files/ofccp/regs/compliance/posters/pdf/OFCCP\_EEO\_Supplement\_Final\_JRF\_QA\_508c.pdf) .

View the EEO Policy Statement (http://citi.com/citi/diversity/assets/pdf/eeo\_aa\_policy.pdf) .

View the Pay Transparency Posting (https://www.dol.gov/sites/dolgov/files/ofccp/pdf/pay-transp\_%20English\_formattedESQA508c.pdf)
Citi is an equal opportunity and affirmative action employer.
Minority/Female/Veteran/Individuals with Disabilities/Sexual Orientation/Gender Identity.


Posted: 2022-05-13 Expires: 2022-06-12

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C10 - SBS role Bangalore/ Pune / Chennai

Bengaluru, KA 560002

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