17 days old

Business Systems Analyst

Conifer Health Solutions
Frisco, TX 75034

As a part of the Tenet and Catholic Health Initiatives family, Conifer Health brings 30 years of healthcare industry expertise to clients in more than 135 local regions nationwide. We help our clients strengthen their financial and clinical performance, serve their communities and succeed at the business of healthcare. Conifer Health helps organizations transition from volume to value-based care, enhance the consumer and patient healthcare experience and improve quality, cost and access to healthcare. Are you ready to be part of our solutions? Welcome to the company that gives you the resources and incentives to redefine healthcare services, with a competitive benefits package and leadership to take your career to the next step!

JOB SUMMARY

The Business Systems Analyst III position will be responsible for all aspects of business and technical analysis related to application development activities within Conifer. They will be asked to work on multiple projects simultaneously and will serve as the Lead Business Analyst on different projects. They will interface with customers and the development teams to gather requirements and provide technical support. This position will guide and mentor other less experienced Business Analysis.

ESSENTIAL DUTIES AND RESPONSIBILITIES

Include the following. Others may be assigned.

  • Work closely with both technical and non-technical staff to troubleshoot and assist with resolution of systems issues reported, perform root cause analysis and create preventative processes.
  • Demonstrated ability to gather information from multiple sources, analyze applicability and appropriateness, and develop best practices.
  • Provide support as an application subject matter expert; participate in design, validation, and implementation of applications and systems for new clients.
  • Manage help desk tickets, phone calls, emails, etc.
  • Provision appropriate application security roles for end users.
  • Perform integrated testing of current and newly released application functionality.
  • Facilitate meetings with clients in person or via WebEx sessions, e-mail and phone
  • Proactively researches application solutions to improve operational processes and productivity
  • Demonstrate the ability to communicate, collaborate and consult effectively with all levels of the organization.



    Qualifications:

    KNOWLEDGE, SKILLS, ABILITIES

    To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

    • 5+ years of business analyst experience.
    • 3+ years of leading small to mid-sized teams of Business Analysts
    • Excellent understanding of the application development life cycle including both waterfall and Agile project methodologies
    • Ability to lead / work effectively on multiple projects simultaneously
    • Ability to mentor less-experienced analysts

      EDUCATION / EXPERIENCE

      Include minimum education, technical training, and/or experience preferred to perform the job.

      • 4 Year College Degree in Computer Science related discipline preferred
      • Equivalent on the job experience will be considered in lieu of a 4 Year College Degree.
        PHYSICAL DEMANDS

        The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

        • Must be able to work in sitting position, use computer and answer telephone
          WORK ENVIRONMENT

          The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

          • Office Work Environment
            TRAVEL
            • Approximately 25% travel may be required

              Job: Process & Analyst
              Primary Location: Frisco, Texas
              Job Type: Full-time
              Shift Type: Days

              Categories

              Posted: 2019-09-04 Expires: 2019-10-04

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              Business Systems Analyst

              Conifer Health Solutions
              Frisco, TX 75034

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