29 days old


Carolina Shores, NC 28467

Who We Are

Todays challenging business environment is more than that its a period of disruption between the pandemic, global business change and internal process complexity. For us to focus on simplicity and the best customer experience, we need great talent and the right skillsets to be successful. This is now a mantra for our Cisco leadership team and for us.

The Digital Enterprise Solutions team is changing the way we run Ciscos operations by improving the power of technology, the best of business processes and outstanding data insights. Together, we will Reimagine the Cisco experience. Show the world how to Reinvent applications and demonstrate the future of the Internet to Showcase the power of Cisco: our people, products, processes, systems, and data. Please join us and make this journey together!

What You'll Do

We have a phenomenal opportunity for a Senior IT Analyst to join our team in Services IT! Develop your knowledge of the various Service Logistics operations and help to define the next-generation Order to Return or Source to Stock processes and tools. You will work with business stakeholders, multi-functional IT and Operations teams, and talented developers to develop scalable solutions to complex business problems.

Responsibilities include:

  • Partner with Business and operations to define process and data flows
  • Work with IT Architects and Leads to define system capabilities and features
  • Deliver Solutions for our solution delivery team to implement

Who You'll Work With

When you work with us, you will join a global IT team committed to delivering world-class services, tools, platforms, and data used to power our Services organization. From optimizing ERP systems, to leveraging cloud service providers, to in-house development using the newest technologies, we are constantly innovating and evolving to give our Services team the competitive advantage.

Who You Are

You are a self-motivated techno-functional IT professional who has excellent analytical and problem-solving skills. You feel comfortable dealing with ambiguity, and you are able to influence within and outside the organization. Minimum requirements include:

  • BS in Computer Science or a relevant Engineering degree with strong Computer Science fundamentals
  • 10+ years of professional experience as an IT Analyst or Lead Engineer.
  • 8-10 years Techno-Functional knowledge in ERP (Oracle) Order Management, Supply Chain and Finance
  • 3-4 years building application with Pega Business Process Management Platform
  • 2-4 years sales force platforms (preferred)
  • Understanding of Service Logistics and reverse logistics, experience in Order Management, Supply Chain, Finance processes
  • Experience in Agile and Waterfall development methodologies
  • Strong problem-solving skills and analytical abilities
  • Superb communication and collaboration skills
  • Energy and real passion for your work

Why Cisco

#WeAreCisco, where each person is unique, but we bring our talents to work as a team and make a difference powering an inclusive future for all.

We embrace digital, and help our customers implement change in their digital businesses. Some may think were old (36 years strong) and only about hardware, but were also a software company. And a security company. We even invented an intuitive network that adapts, predicts, learns and protects. No other company can do what we do you cant put us in a box!

But Digital Transformation is an empty buzz phrase without a culture that allows for innovation, creativity, and yes, even failure (if you learn from it.)

Day to day, we focus on the give and take. We give our best, give our egos a break, and give of ourselves (because giving back is built into our DNA.) We take accountability, bold steps, and take difference to heart. Because without diversity of thought and a dedication to equality for all, there is no moving forward.

So, you have colorful hair? Dont care. Tattoos? Show off your ink. Like polka dots? Thats cool. Pop culture geek? Many of us are. Passion for technology and world changing? Be you, with us!


Posted: 2021-04-12 Expires: 2021-05-12

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