14 days old

Business Process Manager - Richfield, MN

U.S. Bank
Richfield, MN 55423
U.S. Bank is seeking a Statement of Work Program Manager for the Technology & Operation Services organization. The new program will be an expansion of the existing IT Contingent Workforce Program. Strong project and process management skills to design the program and continue to operate efficiently. Deep experience with non -employee workforce programs. Assess business requirements designs appropriate program service offerings. Define and develop program documentation. Provides consultation to internal customers to align proper categorization of work through the program. Provide technical expertise of vendor management system to configure tool to meet business needs. Presents findings and recommendations to business process owners and executive leadership team. Frequently interfaces with business lines, executive leadership and U.S. Bank suppliers. **Job Responsibilities** Design IT Statement of Work Program: o Administration and configuration of Vendor Management System o Design end to end process to onboard SOWs and suppliers o Program documentation and Standard Operating Procedures Executive communication and reporting Monitor operational execution o Supplier onboarding o SOW intake and configuration Manage Supplier relationships and performance Report and analyze supplier engagement metrics Provide consultation on categorization of workforce requests Internal Change Management of SOW program Develop and maintain internal client relationships Supplier Management with Professional Services Drive cost savings and continuous improvement Successful applicants will exemplify US Bank's ethical principles of uncompromising integrity, respect for others, accountability for decisions and actions, and good citizenship. **Qualifications:** **Basic Qualifications** -Bachelor's degree or equivalent work experience -At least 6 years experience with design, development and utilization of formal IT vendor contracts with internal or external customers. **Preferred Skills/Experience** Working experience in: -IT service design and introduction -Problem management -Document management -Information management -Business process modeling -Emerging technologies -Information assurance Extensive experience in: -Modeling: data, process, events, objects -IT service improvement -IT service financial management -IT industry trends and direction -IT governance -Content management -Workflow analysis -Requirements analysis **Job:** Information Technology **Primary Location:** Minnesota-MN-Richfield **Shift:** 1st - Daytime **Average Hours Per Week:** 40 **Requisition ID:** 190022328 U.S. Bank is an Equal Opportunity Employer committed to creating a diverse workforce. U.S. Bank is an equal opportunity employer committed to creating a diverse workforce. We consider all qualified applicants without regard to race, religion, color, sex, national origin, age, sexual orientation, gender identity, disability or veteran status, among other factors.

Categories

Posted: 2019-08-06 Expires: 2019-09-05

Before you go...

Our free job seeker tools include alerts for new jobs, saving your favorites, optimized job matching, and more! Just enter your email below.

Share this job:

Business Process Manager - Richfield, MN

U.S. Bank
Richfield, MN 55423

Join us to start saving your Favorite Jobs!

Sign In Create Account
Powered ByCareerCast