15 days old

Business Process Improvement Manager / USA: Evanston, IL

Rotary International
Evanston, IL 60201
Job Title:             Business Process Improvement Manager

Area:                    Business Process Management

Reports to:          Sr Manager, Process Improvement

Classification:     Exempt or Non-Exempt

Location:             Evanston, IL

(Currently all Rotary WHQ employees are working remotely but will return to office on a hybrid model - must be willing to relocate to or currently live in Chicagoland area.)


Organization Overview

Rotary is a membership organization that unites people from all continents and cultures who take action to deliver real, long-term solutions to pressing issues facing our communities and the world. Each year, Rotary members expand their networks, build lasting relationships, and invest more than $300 million and 16 million volunteer hours to improve lives and create positive change in the world. In exchange for hard work and dedication in support of Rotarys clubs, members and other participants, and their humanitarian service projects, our employees receive competitive salaries, flexible schedules, comprehensive benefits, and job enrichment. To learn more, visit http://www.rotary.org.


Rotarys Commitment to Diversity

As a global network that strives to build a world where people unite and take action to create lasting change, Rotary values diversity and celebrates the contributions of people of all backgrounds, regardless of their age, ethnicity, race, color, abilities, religion, socioeconomic status, culture, sex, sexual orientation, and gender identity. 



This position supports the BPM team, responsible for supporting strategic performance improvement initiatives at Rotary International. You will have the opportunity to act as a change agent liaison that spreads the mindset of continuous improvement and innovation. Your contribution will serve to help Rotary International have global impact around the world.


You Will Have

  • Bachelor's degree with experience with a minimum of 5 - 7 years of experience in Process Improvement, Lean Six Sigma, Transformation business analysis, consulting and/or change management roles

  • Demonstrated ability to structure and scope complex problems, apply a range of analytical tools and synthesize findings to develop solution

  • Creative thinker with strategic mindset

  • Black Belt Six Sigma certification preferred but not required

  • MBA preferred but not required

  • Experience in creating dashboards a plus

You Are Good At

  • Demonstrate ownership in managing partnerships with multiple stakeholders

  • Ability to connect the dots with limited and/or ambiguous information.

  • Strong attention to detail, time management, planning skills and the ability to handle multiple competing priorities

  • Highly skilled with Visio, Minitab, PowerPoint, Excel and Microsoft Project

  • Proven track record and experience in driving medium to large sized projects with strong results

  • Develop effective presentations & project update materials suitable for senior stakeholders & business partners regarding overall project progress and recommendations/decisions

You Will Be Responsible For

  • Partner and engage with Participant Experience Team, key stakeholders, and member participants to identify process improvement opportunities across Rotary International

  • Identify/Implement manual process improvement opportunities that can be automated to achieve process optimization, simplification, reduction in defects, enhanced participant member experience and potential cost savings

  • Execute process improvement analysis by conducting deep dives to identify and map process, conduct root cause analysis, formulate actionable recommendations, design solutions and training to quantify operational benefits

  • Build dashboards and analyze metrics to identify and size problems across organizational landscape

  • Drive creation of end state/future state process vision in partnership with cross-functional teams

  • Develops rigorous process control plans, working closely with process owners, project sponsors and senior management to ensure improvement gains are sustained on a long-term basis

Leadership Attributes

  • Engagement: Foster relationships by hearing, recognizing, and valuing others.

  • Collaboration: Builds partnerships and works jointly with others to meet shared objectives.

  • Productivity: Able to generate results that moves Rotary toward achieving its goals.

  • Accountability: Have a clear sense of ownership and take personal responsibility for actions.

  • Innovation: Move Rotary beyond traditional ways of thinking


Why work for Rotary?

  • Generous medical, dental, and vision benefits package

  • Progressive 401k matching contributions

  • Above market and generous paid time off package

  • Tuition reimbursement

  • Professional development opportunities

  • On-site cafeteria and coffee bar with special pricing for Rotary employees

  • Flextime-several different work schedules to choose from

  • Close to CTA, Metra, a variety of stores, and many food options




Posted: 2022-07-29 Expires: 2022-08-28

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Business Process Improvement Manager / USA: Evanston, IL

Rotary International
Evanston, IL 60201

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