12 days old

Business Process Analyst (Digital Optimization)

**Are you driven to optimize internal processes?**

Siemens Global
Business Services (GBS) is looking for a business process analyst to initiate
and manage process improvements and digital solution initiatives using the
latest technologies, i.e. artificial intelligence, robotic process automation,
business process management solutions. You will work internally within GBS Internal Projects to support the various GBS Business Lines, as well as externally with our
Operating and Strategic customers to leverage these technologies and provide
solutions to meet their business needs. The successful Candidate enjoys
learning and redesigning to increase optimization by dropping non-value add
steps and/or applying broad array of digital solutions. Motivated to
proactively engage the customer while maintaining a healthy channel of
communication and effectively coordinates deadlines, requirements and savings.
Contributes to creative thinking and supporting the team, believes in people and
in change. Has a strong passion to move forward in our roadmap of new
technologies, such as cognitive learning, and new opportunity to support
projects and services.

**Area of Responsibility**

+ Optimization ofprocesses with automation, digital solutions or redesign within the portfolioservices of all GBS Business Line i.e. Record to Report, Opportunity to Cash,Hire to Retire etc.

+ Drive innovationand evaluates new tools/application in alignment with the business line strategy(RPA, Data Analytics, AI, etc.)

+ Pursue theincreased automation rate, service availability, service quality and cost optimizationfor all services

+ Ensureimplementation of operational standards in alignment with affected services

+ Support thesuccessful completion of internal and customer facing projects

+ Collaborate withother players in the global GBS network of experts to maximize benefit for thecustomer and probability to win business

+ Engage with customersto develop project scope, KPI/SLA and transition to operations

**Main Activities**

+ Analyze and mapexisting business processes and identify requirements needed for process re-engineeringand work with the customer to implement changes, whether digital or operational

+ Provide input tosupport the development of the budget, cost & pricing

+ Supports customerdemand management service reviews and operational reviews

+ Monitors savings contribution

+ Supportsimplementation of Target Operating Model (TOM)

+ Defines the benefitmodel of a potential project and ensures the value of the project outweighs thecost of requirements

+ Identifiespotential projects with customers through relationship management or customersatisfaction indicators

**Required Experience and Capabilities**

+ Business Analystscandidates must have a minimum of 5 years related experience and BusinessAnalysts (early career) must have a minimum of 3 years data related experience.

+ BS/BA in relateddiscipline, or equivalent combination of education and experience will beconsidered.Certification may berequired in some areas.

+ Experience inprocess design and digital solution implementations

+ Excellentcommunications and interpersonal skills

+ Strong experiencewith SAP is a plus

+ Experience in functionalprocesses is beneficial

+ Capability toeffectively manage deadlines/time, prioritization, in a fast-paced environment

+ Familiar with AI topics(e.g. Machine Learning, Chatbots, etc.)

+ Applied know-how inusing data analytics for process improvement

+ \#LI-JT1

**Organization:** Global Business Services

**Company:** Siemens Corporation

**Experience Level:** Mid-level Professional

**Job Type:** Full-time

**Equal Employment Opportunity Statement**

Siemens is an Equal Opportunity and Affirmative Action Employer encouraging diversity in the workplace. All qualified applicants will receive consideration for employment without regard to their race, color, creed, religion, national origin, citizenship status, ancestry, sex, age, physical or mental disability, marital status, family responsibilities, pregnancy, genetic information, sexual orientation, gender expression, gender identity, transgender, sex stereotyping, protected veteran or military status, and other categories protected by federal, state or local law.

**EEO is the Law**

Applicants and employees are protected under Federal law from discrimination. To learn more, Click here at https://www.dol.gov/ofccp/regs/compliance/posters/ofccpost.htm .

**Pay Transparency Non-Discrimination Provision**

Siemens follows Executive Order 11246, including the Pay Transparency Nondiscrimination Provision. To learn more, Click here at https://www.dol.gov/ofccp/pdf/pay-transp_formattedESQA508c.pdf .

**California Privacy Notice**

California residents have the right to receive additional notices about their personal information. To learn more, click here at https://new.siemens.com/us/en/general/legal/us-internet-privacy-notice-state-rights.html .


Posted: 2020-02-07 Expires: 2020-03-11

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