11 days old

Business Manager Assistant Lead

Acosta
Alameda, CA 94501

Overview

Coordinate all client and vendor-related processes for a specific retailer within a specific market or region.

Responsibilities

  • Manage alerts and work with clients and buyers to resolve escalated issues.
  • Consult with clients on resolving escalated issues.
  • Obtain correct information on new and existing items for the entire pricing process.
  • Invoice past dues and issue new invoices as they are resolved.
  • Work in various Acosta systems to resolve invoice discrepancies
  • Update records of items.
  • Follow-up with clients to ensure correct transmissions.
  • Track products to ensure product ships correctly and to ensure correct specs (codes, location configurations etc.)
  • Assist the ABM and BM on product codes and other miscellaneous projects as needed.
  • May direct and coordinate individual team members work schedules to ensure proper coverage within the team. The Lead may coordinate team schedules and approve time-off requests.
  • Serve as a resource and subject matter expert to team members; providing them with guidance and being available to answer questions to clarify the work activities.
  • Assess the need for training/development and partner with the Supervisor to coordinate personal development activities.
  • May lead, Identify, assign, and follow\u2010up on work activities of team members under your supervision.
  • Facilitate team operations by discussions through the sharing of information and knowledge, identification of teamwork issues, development of problem\u2010solving recommendations, and recommendations of standardizing team operations.

Qualifications

  • High School Diploma/GED
  • Prior food brokerage experience as a Sales Support Associate is strongly preferred.  Must have four years customer service experience. Some College preferred.
  • Must have advanced expertise in Word, Excel, presentation software and E-mail. 
  • Must type at least 60 wpm.
  • Must be able to effectively communicate with others.
  • Must present a professional image and be able to represent the company in a professional manner.

Acosta Sales & Marketing is an Equal Opportunity Employer

 

 

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Categories

Posted: 2020-05-18 Expires: 2020-06-17

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Business Manager Assistant Lead

Acosta
Alameda, CA 94501

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