7 days old

Business Analyst

Citigroup
Mumbai
Treasury and Trade Solutions (TTS) is one of Citis most visible and consistently profitable businesses. As part of the Institutional Clients Group, TTS offers cash


management, trade financing, and commercial cards capabilities to large scale corporations, financial institutions, and governments. The TTS Operations group is looking to hire a senior leader run end-to-end Business Analysis and program delivery for multiple product program deliveries. This position will ensure delivery of core business capabilities and strategical programs towards our 2023 Vision and beyond.


For projects that are medium to large in scope/complexity focusing on the TTS Payments and Receivables infrastructure, to ensure that specific requirements for changes to applications are met through analysis and project management of the end-to-end process. This ensures the management of program execution following the standard SDLC process of Project Initiation, Definition/requirements, Design, Construction, Verification, Implementation and Post Implementation review.


Manage smooth program delivery and required testing, training, and onboarding for new products and functionality adhering to Client and regulatory requirements, ensuring keeping relevant teams e.g. Operations, Technology, Product etc. informed of progress along the way.


**Responsibilities:**


+ Create customized transaction data reports based on data analysis

+ Monitor and research errors to ensure adherence to audit and control policies

+ Resolve transaction data issues and use technical expertise/ judgment to conduct complex analysis

+ Anticipate and respond to requests for transaction deliverables from internal and external clients and vendors

+ Serve as a Business/Change Analyst for Client Operations, responsible for the requirements and coordination for successful end-to-end delivery of the various strategic and Transformational programs under Treasury and Trade Services (Cash, Cards and Liquidity Management)

+ Escalate, manage and report control issues with transparency, and create accountability with those who fail to maintain these standards

+ Engagement, Collaboration and communicating progress of the project(s) with various stakeholders across different business lines/functions/regions.

+ Ensures appropriate testing and validation takes place for all systems/processes delivered as part of each release

+ Track and monitor project activities against agreed business dates

+ Ensure documented reviews of project documentation takes place

+ Provide strong analytical, technical, business and/or management expertise to the group


**Qualifications:**


+ 10 + years of experience with banking and financial service organizations

+ 5+ years of experience in a related role

+ Effective verbal and written skills

+ Effective communication and analytical skills

+ Effective relationship management skills

+ Applicant must have strong analytical Skills, Strong communication, negotiation and interpersonal skills are essential.


**Education:**


+ Bachelors degree or equivalent, Masters degree preferred


This job description provides a high-level review of the types of work performed. Other job-related duties may be assigned as required.


**Knowledge:**


+ Strong Operational and product knowledge in Cash management, Payment Processing, TTS / Payment & Receivables.

+ Experienced at requirement gathering and coordinating inputs from multiple product and operational areas.

+ Experience leading large-scale teams including market/regulatory driven initiatives

+ Strong partnership skills and the ability to influence at multiple levels

+ A strong sense of ownership and delivering the end result

+ Demonstrated analytical and problem solving skills


**Skills and Aptitudes:**


+ Proactive in identifying opportunities. Self motivated. Willing to take ownership and responsibility.

+ Organizational - Managing demands from several sources and working to deadlines. Ability to multi task.

+ Resourcefulness - Ability to conduct research.

+ Presentation skills

+ Use independent judgment to make decisions where no clear precedents exist


**Development Value:**


+ This role will give the successful candidate responsibility for projects end to end, encompassing a number of diverse systems, products and processes. It will therefore give an opportunity to influence product development and understand different payments systems and products in over 90 countries.

+ The successful candidate will increase their visibility within the organization and thereby ensure personal and professional growth.

+ Additionally, through interaction with peers across the banking industry through various industry forums and market groups, the successful candidate will be able to widen their perspective in respect of market developments, build industry contacts.


**Competencies:**


+ Self-starter and ability to take initiative in driving projects

+ forward

+ Excellent written and verbal communication skills

+ Negotiation and decision-making\problem-solving skills

+ Ability to work under high-volume workload and prioritize in an effective manner

+ Ability to effectively manage and navigate through multi-faceted disciplines throughout the bank

+ Analytical thinker

+ Ability to affect people positively


The role may also allow interaction with the various organisation silos from Front to back


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**Job Family Group:**


Operations - Transaction Services

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**Job Family:**


Cash Management

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**Time Type:**


Full time

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Citi is an equal opportunity and affirmative action employer.


Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.


Citigroup Inc. and its subsidiaries ("Citi) invite all qualified interested applicants to apply for career opportunities. If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review **Accessibility at Citi (https://www.citigroup.com/citi/accessibility/application-accessibility.htm)** .


View the "EEO is the Law (https://www.dol.gov/sites/dolgov/files/ofccp/regs/compliance/posters/pdf/eeopost.pdf) " poster. View the EEO is the Law Supplement (https://www.dol.gov/sites/dolgov/files/ofccp/regs/compliance/posters/pdf/OFCCP\_EEO\_Supplement\_Final\_JRF\_QA\_508c.pdf) .


View the EEO Policy Statement (http://citi.com/citi/diversity/assets/pdf/eeo\_aa\_policy.pdf) .


View the Pay Transparency Posting (https://www.dol.gov/sites/dolgov/files/ofccp/pdf/pay-transp\_%20English\_formattedESQA508c.pdf)
Citi is an equal opportunity and affirmative action employer.
Minority/Female/Veteran/Individuals with Disabilities/Sexual Orientation/Gender Identity.

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Posted: 2022-05-13 Expires: 2022-06-12

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Business Analyst

Citigroup
Mumbai

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