Department OverviewCSS Production Assurance (PA) provides a suite of services including technical incident management oversight and communication. The team oversees and influences issue resolution, assessing impacts and conducting trend analysis. Job Description:The Business Operations Analyst I will be responsible for monitoring systems and operational performance across multiple lines of business within the firm. The individual will partner with key stakeholders to enhance the customer experience while maintaining a balanced financial approach. Collaborate across lines of business to unify processes where appropriate. Analyzing customer and system performance trends to optimize the customer experience and shareholder value across the CCB Organization.
Keyword: card%20services