1+ months

Bilingual (English / Mandarin Chinese) Community & Member Outreach Specialist - Temple City, CA

United Health Group
Temple City, CA 91780
  • Job Code

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The Community & Member Outreach Specialist will be working under minimal supervision and collectively with the Medicare sales department, this Community Outreach representative role is responsible for working in targeted communities to increase enrollment for  MAPD. Specifically, this role is responsible for developing sites and securing organizations for community-based sales and marketing activities that provide membership growth opportunity. This role will also interface with other members of the of Sales / Health Plan to increase marketing synergy and drive overall membership growth.

Primary Responsibilities:

  • Investigate, identify, initiate and response to opportunities to create or participate in marketing activities that lead to membership growth

  • Assist with planning, implementing and coordinating both sales and non-sales events for all assigned products

  • Liaise between community organization and Sales team to create effective relationship to increase mark share

  • Assists with designing and measuring overall sales event strategy

  • Provide input, support and feedback on promotional opportunities, benefits, and other issues

  • Prepare preliminary budget recommendations for each approved event

  • Ensure all events are properly filed with appropriate regulatory agencies through the established UHG process

  • Identify, develop and maintain strong relationships with key community partners. Serve as an ambassador for United Healthcare

  • Stay informed on UHC operations, provider network, premiums, member services, claims, explanation of benefits, processes and other services and issues to provide community partners, prospects, and members with accurate information, and provide feedback as appropriate

You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.



Posted: 2020-09-18 Expires: 2020-11-19

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Bilingual (English / Mandarin Chinese) Community & Member Outreach Specialist - Temple City, CA

United Health Group
Temple City, CA 91780

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