13 days old

Associate - Technical Engineer

Multiple Cities, Multiple
  • Job Code
    263453BR
Introduction
At IBM, work is more than a job - it's a calling: To build. To design. To code. To consult. To think along with clients and sell. To make markets. To invent. To collaborate. Not just to do something better, but to attempt things you've never thought possible. To lead in this new era of technology and solve some of the world's most challenging problems.
Your Role and Responsibilities :
As Computer Operator, you will support problem and change tickets for client support operations (e.g. storage systems or server) for work involving problem determination and implementation of changes to hardware, software, applications or network systems.

These tasks are not standardized and require independent thought and problem solving to resolve. Interaction with other teams is often required to tackle issues. It provides an opportunity to understand the current Automation and Analytics work going on with clients to simplify and improve operations with minimal effort.

Your Role and Responsibilities

Spark growth for our clients and your career

Joining IBM Services through our Associates program offers you an opportunity to work with our client teams as they help businesses adapt emerging technologies to change the way they work.

Youll develop relevant skills and quickly gain meaningful experience. Your dedicated network of experts and mentors will provide personalized career coaching and emerging technology training; while you solve clients most challenging problems with future-defining solutions.

IBM is a digital, cognitive and cloud company changing the way the world works. We harness a culture of creative, innovative thinkers; people who are curious about how technology can transform a business and impact the world.
Were looking for passionate, original thinkers who want to champion progress furthering their careers and growing their network. If you see yourself as someone who never stops learning, who believes no problem is too big to solve, and who wants to explore a personalized career with IBM, IBM Services is for you.

The IBM Services Associates program puts you on client-facing teams as consultants, developers, designers, data scientists, technical specialists and project managers to help businesses change the way they work.
We tap emerging technologies to create market defining solutions for our clients through our world-class network of experts and specialists, fueled by the energy and eagerness of our IBM Services Associates.
  • Take your next step forward. Explore your career opportunities while actively learning and applying emerging technologies, bridging the gap between your education and applying your skills to client challenges
  • Make an impact sooner. Youll get on-the-job learning working with teams interacting directly with client projects and doing work that matters
  • Your network is everything. Well create strong connections with peers, managers and mentors to provide diverse project exposure, career coaching and feedback for development and growth
Our clients' technical and business needs are constantly evolving. Were are eager to associate with hardworking individuals who will apply their knowledge and perspective to challenging work that improves our industries and our world. We prioritize ongoing development of future/in-demand skills around emerging technologies in a culture of coaching and apprenticeship, continuous personal growth, learning, and reinvention.

Your career can take one of many roads at IBM; well help you define a clear vision of how to make the most of what you do best.

Profile Description

As Associate Technical Engineer, you will support problem and change tickets for client support operations (e.g. storage systems or server) for work involving problem determination and implementation of changes to hardware, software, applications or network systems. These tasks are not standardized and require independent thought and problem solving to resolve. Interaction with other teams is often required to tackle issues. It also provides opportunity to understand the current Automation and Analytics work going on with clients to simplify and improve operations with minimal effort
An enriching platform to implement your academic learning in real time situations, acquire new skills and more significantly, help you to make a difference
  • Showcase interpersonal skills to operate in large teams that work closely with clients across pan India and are flexible to work in rotational shifts
  • Demonstrate time management skills in your area of expertise, skilled to handle various tasks, prioritize and deliver on time

Shift: Rotation



Required Professional and Technical Expertise
  • Proven interpersonal skills (written and oral) which can keep the customers and business engaged
  • Ability to articulate with confidence for the desired views and be passionate to learn and apply technical prowess tackle Client problems
  • Proficient to partner and network with the global IBM community while working alongside top Talents of IBM
  • Expertise in fundamentals of IT along with basic concepts in Networking, Windows, Linux, Unix and any other OS
  • Working Knowledge of concepts about databases along with knowledge of Z/Os and operations monitoring
  • Solid understanding of SAN, Back-up and Restore Technology along with fundamentals of Cloud Computing
  • Environment: Professional knowledge related to your KRAs that requires you to demonstrate the ability to absorb professional knowledge quickly and develop skills related to technical, functional, software and soft skills
  • Communication/Negotiation: Draw upon professional concepts to collaborate with others to carry out assigned duties.


Preferred Professional and Technical Expertise
  • Contribution/Leadership: Work on professional projects; work is often reviewed for developmental purposes. Understand the standard mission of the professional group and vision in own area of competence. May directly influence people in own project.
  • Impact on Business/Scope: Accountable for individual or team results. You can contribute by supporting activities that are subject to business measurements, impact customer happiness, or impact immediate costs or expenses.
  • Flexibility and willingness to work across technologies and job locations, based on business need of the hour
  • Ambitious individual who can work under their own direction towards agreed targets/goals and with creative approach to work
  • Intuitive individual with an ability to manage change and proven time management
  • Proven interpersonal skills while contributing to team effort by accomplishing related results as needed
  • Up-to-date technical knowledge by attending educational workshops, reviewing publications


About Business Unit
At Global Technology Services (GTS), we help our clients envision the future by offering end-to-end IT and technology support services, supported by an unmatched global delivery network. It's a unique blend of bold new ideas and client-first thinking.If you can restlessly reinvent yourself and solve problems in new ways, work on both technology and business projects, and ask, "What else is possible?" GTS isthe place for you!

Your Life @ IBM
What matters to you when youre looking for your next career challenge?

Maybe you want to get involved in work that really changes the world. What about somewhere with incredible and diverse career and development opportunities where you can truly discover your passion? Are you looking for a culture of openness, collaboration and trust where everyone has a voice? What about all of these? If so, then IBM could be your next career challenge. Join us, not to do something better, but to attempt things you never thought possible.

Impact. Inclusion. Infinite Experiences. Do your best work ever.

About IBM
IBMs greatest invention is the IBMer. We believe that progress is made through progressive thinking, progressive leadership, progressive policy and progressive action. IBMers believe that the application of intelligence, reason and science can improve business, society and the human condition. Restlessly reinventing since 1911, we are the largest technology and consulting employer in the world, with more than 380,000 IBMers serving clients in 170 countries.

Location Statement
For additional information about location requirements, please discuss with the recruiter following submission of your application.

Being You @ IBM
IBM is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. IBM is also committed to compliance with all fair employment practices regarding citizenship and immigration status.

Categories

Industry

  • Computers Software and Hardware
Posted: 2019-09-04 Expires: 2019-10-04

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Associate - Technical Engineer

IBM
Multiple Cities, Multiple

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