13 days old

Associate Product Owner

American Express
Phoenix, AZ 85067
Fantastic opportunity to join a growing team, product owning critical functions at American Expres. Enterprise Digital & Analyticsis a large team with a mission to be an engine of growth, marketplace differentiation and efficiency for American Express EDA brings together multiple Centers of Excellence (COE) to deliver on the American Express Framework for Winning. The team embrace the following principles: * Global and Enterprise mindset * Increase Agility, Scale and Speed to market * Advance skill sets in key specialist areas This role sits within the Issuer POS Capability team made up of product owners, functional designers and product managers, who own the AXP Issuer Point of Sale (POS) experience in all markets, across Consumer, Small Business and Corporate. In other words, the cirtical moment when the customer uses their card to pay..! The team drives adoption, implementation, compliance and usage best practice for EMV Contactless and PIN capabilities to reduce purchase friction and drive billings in partnership with Network, Merchant, Servicing, Fraud, Analytics, Marketing, and Market teams across the Enterprise. This is a new Associate Product Owner role, with the responsibility to Product Own the critical PIN functionacross the Enterprise. The PIN database sits within the larger CAS authorizations platform and stores, manages, and provides PIN data to many services and customers within the organization. The new Product Owner will be working with an established Agile team of Engineers to define, track, justify and prioritise the tasks, as well as assist in the management of communication, relationships and relative priorities for numerous other Product sprint trains (Web, Mobile App, e-application, voice response). This is an opportunity for a high performing individual, in a team with a track record for promoting talent from within. The Candidate will: * Execute the product vision, strategy, and roadmap for the PIN database * Develop an understanding of the end-to-end card member PIN journey in order to optimize the PIN experience across international markets and business units (Consumer, Small Business, Corporate) * Assess value, develop use cases and prioritize features and user stories to ensure that work focuses on those with maximum value that are aligned with the product strategy * Work with several partner teams and stakeholders across the Enterprise (Network, Merchant, Servicing, Enterprise Digital, Global Consumer, Global Commercial, Fraud/Risk, Technologies) to create and maintain feature backlog including intake, user story development * Craft high quality user stories with robust acceptance criteria * Take a leading role in the iteration planning and product release plans, creating clear sprint/increment goals Skills and qualifications: * Excellent written and verbal communication skills * Ability to analyze data and identify needs to determine priorities, opportunities, and issues with product/platform * Highly organized and self-motivated with a can-do attitude track record of delivery against established goals and roadmaps * Ability to work with Microsoft Excel and PowerPoint to summarize complex analyses for various audiences * An ability to deal with a fast pace and changing needs * Understanding of the payments technology landscape and card capabilities, specifically PIN a plus * Previous experience as a product owner or product analyst within SAFe Agile development team a plus Education Requirements * Bachelors degree in Marketing, Business, Economics, Computer Science, or Design or other related field Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for this position. **Job** *Marketing* **Title:** *Associate Product Owner* **Location:** *Arizona-Phoenix* **Requisition ID:** *19014644*

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Posted: 2019-08-05 Expires: 2019-09-04

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Associate Product Owner

American Express
Phoenix, AZ 85067

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