1+ months

Area Service Trainer

Dallas, TX

At Abbott, we're committed to helping people live their best possible life through the power of health. For more than 125 years, we've brought new products and technologies to the world -- in nutrition, diagnostics, medical devices and branded generic pharmaceuticals -- that create more possibilities for more people at all stages of life. Today, 99,000 of us are working to help people live not just longer, but better, in the more than 150 countries we serve.

Primary Job Function:

Delivers product and skill training for customers and/or employees. Provides feedback regarding effectiveness

of programs and makes recommendations to increase effectiveness and efficiency.

Core Job Responsibilities

Responsible for implementing and maintaining the effectiveness of the quality system.

1. Delivers training strategy and plan to support customer and/or employee training including front-of

classroom and field observation activities.

2. Acts as central point of contact for new employees and liaison to training program managers

3.. Supports training events and courses for new employees and existing employees

4. Including class; people; strategy and business; incorporates feedback to continually improve program

Position Accountability/Scope:

This position has training responsibility for all customers and employee training within the Area. It includes

oversight of employee performance during new hire training.

Minimum Education:

4 year Bachelor’s Degree preferred or relevant experience demonstrating the equivalent skills.

Minimum 2 years of related experience

Minimum Experience/Training Required:

At least two years’ experience in a field based sales/service/support role necessary. Must have an

understanding of basic learning principles and adult learning theory. Presentation skills, and consultative skills necessary. Must have diagnostic product knowledge. Person has a demonstrated, proven track record of driving for results.

Job Family: Sales Support & Administration
Division: ADD Diagnostics
Travel: Yes, 10 % of the Time
Medical Surveillance: No
Significant Work Activities: Continuous sitting for prolonged periods (more than 2 consecutive hours in an 8 hour day)


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Area Service Trainer

Dallas, TX

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