1+ months

Apps Support Intmd Analyst C11

Ensenada, BC 22790
The successful candidate will support global and/or regional applications NAM, APAC and EMEA to ensure seamless 24 x 5 support of our applications. In addition, they will work closely with Development teams, CTI/Infra teams and the Citi Private Bank business. The ideal candidate should be technically astute, well organized, proactive and be comfortable discussing issues with business and technical users.

**Technical Skills**

**Must require Skills**

+ Minimum 1 to 2 Years Working experience with Unix or Linux.

+ Minimum 1 to 2 Years ofWorking experience with any database (MySQL, Oracle, Sybase, DB2, Mango DB or Neo4j).

+ Working experience with Java application development or Support.

+ Intermediate - Advanced English

**Optional Skills**

+ 6 months of working experience or training knowledge in **one of** new technology like Hbase, HDFS, Kafka, Neo4J, Spark, Storm and GemFire.

+ Knowledge of **any one of** devops tools (Jenkins, TeamCity, Maven, Ansible, Chef, Docker, Git, Puppet and Kubernetes)

**Required Experience**

+ 4+ years experience in large scale enterprise application development, preferably in financial domain.

+ Member of a Production Support group in a high availability / mission critical environment.

+ Experience in providing communications across business and technology stakeholders at varying levels, across a medium to large scale enterprise.

+ Production support experience in specific wealth management application domains is highly desired.

+ Experience in working with various interfacing teams across multiple locations and time-zones.

+ Experience in Analyzing and Correcting Data.

+ Experience in Incident, Problem Management: Incident tracking & reporting; Problem tracking & reporting until resolution to ensure reduction of production Incidents.

+ Experience in change and Release Management: Ensure timely Review and Sign off on all application related changes, Ensure proper deployment within the timeline and post implementation Application Availability.

+ Experience in Planning and Executing the COB test of in house applications and Vendor Applications involving multiple data centers, stake holders, multiple locations and time zones.

+ Experience in dealing with Vendor Application Teams: Co-ordinate with Vendor Support teams on Vendor Application issues & Version upgrades.


+ Ability to work in an Offshore/Onsite support model.

+ High attention to detail.

+ Ability to develop collaborative relationships and communicate to management in a clear, concise manner.

+ Ability to maintain high standards despite pressing deadlines.

+ Ability to solve problems quickly and efficiently.

+ Ability to step back and understand the context of problems before applying analytical skills to address the issues.

+ Ability to handle highly sensitive, confidential and non-routine information.

+ Self-starter with excellent anticipation skills; problem solving; follow up.

+ Demonstrated dependability and sense of urgency about getting results.

+ Demonstrates high degree of integrity and confidentiality.

+ Strong organizational skills.

+ Comfortable working in a sometimes hectic, high pressure environment.

+ Ability to work well under pressure, adapt to unexpected events, prioritize and multi-task in a deadline driven environment.

+ Must be able to prioritize a variety of time-sensitive tasks.

+ Must have excellent judgment; independent thinker and resourceful.

+ Team player with a positive attitude.


**Job Family Group:**



**Job Family:**

Applications Support


**Time Type:**


Citi is an equal opportunity and affirmative action employer.

Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Citigroup Inc. and its subsidiaries ("Citi) invite all qualified interested applicants to apply for career opportunities. If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review **Accessibility at Citi (https://www.citigroup.com/citi/accessibility/application-accessibility.htm)** .

View the "EEO is the Law (https://www.dol.gov/sites/dolgov/files/ofccp/regs/compliance/posters/pdf/eeopost.pdf) " poster. View the EEO is the Law Supplement (https://www.dol.gov/sites/dolgov/files/ofccp/regs/compliance/posters/pdf/OFCCP\_EEO\_Supplement\_Final\_JRF\_QA\_508c.pdf) .

View the EEO Policy Statement (http://citi.com/citi/diversity/assets/pdf/eeo\_aa\_policy.pdf) .

View the Pay Transparency Posting (https://www.dol.gov/sites/dolgov/files/ofccp/pdf/pay-transp\_%20English\_formattedESQA508c.pdf)
Citi is an equal opportunity and affirmative action employer.
Minority/Female/Veteran/Individuals with Disabilities/Sexual Orientation/Gender Identity.
Posted: 2021-03-01 Expires: 2021-04-30

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Apps Support Intmd Analyst C11

Ensenada, BC 22790

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