20 days old

Application Support Engineer II

TD Ameritrade
Crystal Lake, IL 60014

This associate will primarily be responsible for maintaining and supporting the TD AMERITRADE production applications environment. Some of these environments include Retail Trading, Active Trader, Institutional, and internally client facing systems. Some responsibilities include responding to alerts and escalations, managing the Remedy Incident Tracking Queue, technical documentation, and independently supporting/configuring complex systems. These responsibilities will expose the associate to a greater support role and a larger impact on the direction and success of their systems.

  • Ability to correlate symptoms of an issue with procedures in a runbook, and execute on same
  • 3-4 years related work experience
  • Linux or Windows Amin experience a plus
  • Perl (or Python, groovy, etc.) and Shell Scripting
  • SQL and Oracle Database administrative experience
  • Java and Middleware Software Support Experience
  • Financial Equity and Options Markets Experience a plus particularly with¬† Futures and FOREX
  • Strong learning agility, curiosity and problem solving skills
  • Solid written and verbal communication skills
  • Ability to act independently with limited supervision within scope of responsibility.
  • Leadership skills. Ability to take charge and lead others in service restoration
  • Ability to cross train and provide direction for other associates
  • Ability to practice Continuous Process Improvement
  • Proven skills with software archaeology; the ability to troubleshoot, sometimes without detailed, updated documentation, and without constant guidance
  • 4 year college degree
  • Military education or experience may be considered in lieu of civilian requirements listed


Posted: 2019-10-03 Expires: 2019-11-21

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Application Support Engineer II

TD Ameritrade
Crystal Lake, IL 60014

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