6 days old

Agent Relations - Medicare Industry

Jack Schroeder and Associates, LLC
Long Beach, CA 90802
Agent Relations - Medicare Industry

Jack Schroeder and Associates, LLC

Long Beach, CA

At JSA, we dedicate ourselves to earning the title The Insurance Brokers Agency, each and every day. We are a nationally recognized, award-winning Field Marketing Organization (FMO) and a leader in the wholesale insurance brokerage industry.


Our prime focus at JSA is our nations seniors. As a Medicare-centric company actively involved in the future of healthcare, we are a trusted source in the brokerage industry for Medicare knowledge, trends, and news. In addition, the partnerships JSA maintains with top-level insurance carriers, allow us to provide our brokers/agents complete access to the highest quality, competitive products.

There is no other brokerage in the nation that supports its agents like JSA. Our complete back-office support system is unparalleled and uncompromising, built on close relationships that have grown through the years. Our advanced technology allows us to be flexible and respond quickly as needed, and our friendly staff is energetic, with a get-it-done attitude that makes doing business easy and efficient. 

What We Offer

At JSA we recognize how critical our teams hard work and dedication is in providing our partners with exceptional service. We are proud to offer our employees a competitive salary and benefits!

Work/Life Balance

  • Summer Hours (Half-day Fridays)

  • Immediate Paid Time Off

  • Company Paid Holidays

Superior Benefits for our Full-Time Employees - 100% Employer-Paid Premiums, $0 Cost to Employees!

  • Health

  • Dental

  • Vision

  • Short and Long-Term Disability

  • Life Insurance

  • 401(k) with Company Match

Position Summary

Agent Relations is responsible for achieving assigned sales/membership growth targets through Independent Agents and Agencies. The team is focused on recruiting independent agents to seminars, webinars, and special events as well as cross-contracting to eligible specific lines or carriers.

Primary Responsibilities

  • Continually build and nurture our growing business partners of Agents and Agencies.

  • Provide a structured on-boarding process, leveraging corporate contracting, certification and training methods, tools, and systems. Organize involvement in formal and on-the-job training to ensure an accurate understanding of our products, compliance requirements, and sales systems.

  • Acts as a liaison between Agents and health plans with respect to the sales process to ensure Agents are appropriately set up and supported across their lifecycle. This includes contracting, licensing/appointment, certification, training, enrollment administration, commission payment, agent servicing, etc.

  • Ensures sales techniques are following CMS regulations, and regularly review sales results and provide feedback to Agents.

  • Facilitates engagement of Agents in executing these plans and ensure that Agents appropriately represent our product portfolio and service offerings.

  • Ensures Agents adhere to sales and marketing guidelines associated with compliance requirements.

  • Recruits senior market insurance agents through daily outbound call campaigns

  • Performs other duties as required

Skills & Abilities

  • Ability to build and maintain effective and professional relationships

  • Ability to work in a fast-paced environment

  • High degree of accuracy and attention to detail

  • Advanced computer skills, including Microsoft Office Suite

  • Ability to manage, prioritize, and multi-task projects by applying judgement and knowledge

  • Strong problem solving and analytical skills

  • Ability to work in and build a positive team environment

  • Ability to work under pressure to meet deadlines while maintaining quality work

  • Excellent verbal/written communication and interpersonal skills

  • Organized, priority/time management

  • Self-starter


  • High School Diploma or equivalent required; Associates Degree preferred

  • Knowledge of Medicare Advantage, Medicare Supplement and Medicare Part D is preferred

  • At least 1 year of customer service experience required

Physical Job Requirements & Work Environment

While performing the duties of this job, the employee is frequently required to remain in a stationary position for up to eight hours in an office environment. The employee occasionally is required to move to access people or workspaces. Involves frequent telephone contact with agents and employees. Interaction with others is constant and may be interruptive or involve dealing with angry or upset people.

The employee may occasionally lift files, paper, or office equipment weighing up to 30 pounds. Requires manual dexterity sufficient to operate a keyboard, calculator, telephone, copier, and other such office equipment as necessary. Vision must be correctable to 20/30 and hearing must be in the normal range for telephone contacts. It is necessary to view and type on computer screens for long periods and the ability to optimally communicate is required.

The working conditions of this position requires the employee to work inside an office environment.

EEO Statement

Jack Schroeder and Associates, LLC is proud to be an equal opportunity employer. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. We are committed to providing individuals with qualified disabilities reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. This policy applies to all employees and job applicants.


Posted: 2022-12-01 Expires: 2022-12-31

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Agent Relations - Medicare Industry

Jack Schroeder and Associates, LLC
Long Beach, CA 90802

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