5 days old

Affluent Client Acquisition Manager

Citigroup
Mumbai
_Citigold Private Client and Citigold account acquisitions, Qualified Client growth along with deepening of Wallet through Investment / Insurance / FX penetration in the account._


**Responsibilities:**


+ _Identify and solicit new-to-bank Citigold Private Client and Citigold accounts of HNI clients through internal and external channels._

+ _Assist the client in opening CPC / CG account, as per the clients preference._

+ _Early Engagement and Activation of accounts on Investments, Insurance and Forex._

+ _Keep abreast of current economic environment and capital markets, so as to have meaningful discussions with Citigold NTB prospects and optimize acquisition effectiveness._

+ _Optimize Cross Sell opportunities including credit cards , Mortgage and Business Lending_

+ _Actively promote referrals from existing clients to generate a pipeline of prospects_

+ _Smooth Conversation and conversion of the prospects/leads given by the Digital /Tele sales Unit or other channels into funded CPC and CG accounts_

+ _Optimize funded Citigold opportunity in listed Salary account relationship companies_

+ _Ability to recognize business opportunities for acquiring new customers in the Affluent HNI space and formulate acquisition initiatives_

+ _Spearhead any micro marketing events focused on NTB acquisition._

+ _Work with the product team, telemarketing to identify initiatives and products that will help acquire new customers for the Bank_

+ _Provide complete and comprehensive information on products, services, charges etc. proactively to the customer and ensure best on-boarding service standards_

+ _Understand customer needs, explore and educate customer on financial needs arising at various life stages_

+ _Customer relationship deepening; maximize penetration across products, customer focused need based selling_

+ _Ensure compliance and integrity of the sales process with respect to right selling, sourcing and documentation._

+ _Joint meetings with the Unit Head to be done regularly with call reporting tracking._

+ Deliver consistent and best-in-class customer service

+ Ensure updation of complete KYC details for the originated accounts

+ _Discipline in Trainings; Certifications; HR related time lines adherence_


**Qualifications:**


+ 4-5 Years experience preferably in the financial services industry

+ Either prior experience of acquiring high-net-worth clients (Priority Banking / SME Banking) or prior experience in investment products, such as, Mutual Funds, Insurance, equity, fixed-income (bonds) will be preferred.

+ Other Industry relevant sales experience such as real estate / Assets experience can be considered

+ Tertiary degree or equivalent


**Education:**


+ MBA


This job description provides a high-level review of the types of work performed. Other job-related duties may be assigned as required.


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**Job Family Group:**


Consumer Sales

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**Job Family:**


Field Sales

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**Time Type:**


Full time

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Citi is an equal opportunity and affirmative action employer.


Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.


Citigroup Inc. and its subsidiaries ("Citi) invite all qualified interested applicants to apply for career opportunities. If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review **Accessibility at Citi (https://www.citigroup.com/citi/accessibility/application-accessibility.htm)** .


View the "EEO is the Law (https://www.dol.gov/sites/dolgov/files/ofccp/regs/compliance/posters/pdf/eeopost.pdf) " poster. View the EEO is the Law Supplement (https://www.dol.gov/sites/dolgov/files/ofccp/regs/compliance/posters/pdf/OFCCP\_EEO\_Supplement\_Final\_JRF\_QA\_508c.pdf) .


View the EEO Policy Statement (http://citi.com/citi/diversity/assets/pdf/eeo\_aa\_policy.pdf) .


View the Pay Transparency Posting (https://www.dol.gov/sites/dolgov/files/ofccp/pdf/pay-transp\_%20English\_formattedESQA508c.pdf)
Citi is an equal opportunity and affirmative action employer.
Minority/Female/Veteran/Individuals with Disabilities/Sexual Orientation/Gender Identity.

Categories

Posted: 2022-05-13 Expires: 2022-06-12

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Affluent Client Acquisition Manager

Citigroup
Mumbai

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