18 days old

902001 E S Training Associate

Penn Medicine
Philadelphia, PA 19104
Penn Medicines Scheduling & Registration Training area is looking for an Enterprise Schedgistration Training AssociateJob Summary:The Enterprise Schedgistration Training Associate is an essential member of the Schedgistration training and quality team. The Associate supports Schedgistration front desk staff via classroom training, shoulder-to-shoulder training support, online training development, and other advanced training modalities. This training may occur at locations across the health system.Accountabilities:¢ Prepare materials for assigned training classes, including manuals, writing materials, rosters, Power Point presentations, \"Tips and Tricks\" sheets. Update curriculum.¢ Conduct training for assigned classes, including shoulder-to-shoulder training support, webinars, Smart Bar/Rounding.¢ Update and track participant classroom progress, e.g. training dates, times, locations, etc., in the learning management system.¢ Answer customer service calls and emails in a timely and professional manner.¢ Performs duties in accordance with Penn Medicine and entity values, policies, and procedures¢ Other duties as assigned to support the unit, department, entity, and health system organization

Minimum Education & Experience Required:\n•\tAssociate’s degree required\n•\t5+ years of working experience in a health care environment focused on patient scheduling and registration, or health care revenue cycle, or health care insurance.\n\nLicenses, Registrations, and Certifications:\n•\tEpic certification required within 6 months of hire; recertification as required\n\nMinimum Requirements:\n•\tAbility to use Microsoft Office (Excel, Power Point, Word) required\n•\tEffective communication skills in various methods, verbal, written, and presentations\n•\tDemonstrated organizational skills

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Posted: 2019-10-31 Expires: 2019-11-30

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902001 E S Training Associate

Penn Medicine
Philadelphia, PA 19104

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